Senior CRM Executive - 3 months Fixed Term Contract

Senior CRM Executive

📆 Full time, 3 month fixed term contract
🌍 UK, Remote
💰 £40K-£45k

Why Hertility?

Hertility Health is transforming women’s health, putting fertility and reproductive care at the forefront of conversation and care. We’re the only CQC-approved provider offering at-home hormone health, fertility testing, and end-to-end clinical support. 🚀

Our mission is powerful yet simple: to give women the tools they need to manage their health from menstruation through menopause, with expert support every step of the way. ❤️

Why You’ll Love This Role

As a Senior CRM Executive you’ll play an integral role in our growing company. 

In this role, you will be at the heart of execution, ensuring campaigns are brought to life with precision and efficiency. If you’re passionate about making a difference in women’s health, this role is for you! 🌸

What You’ll Be Doing 🌟

• Build, test, and execute CRM campaigns and workflows in Braze, including complex canvases and audience segmentation.
• Collaborate with the Senior CRM Manager and squad members (Designer and Copywriter) to deliver personalised, on-brand messaging that aligns with squad objectives.
• Optimise onboarding, nurture and conversion sequences to drive acquisition.
• Support retention efforts through lifecycle campaigns, including post-results to care plan journeys.
• Contribute to the referral programme by implementing and refining digital refer-a-friend campaigns.

What We’re Looking For 🎯

You’ll thrive if you’re passionate about fertility and reproductive health and bring:

📜 Relevant Experience: Proven experience working with Braze, including campaign building, canvas workflows, and audience management.

💡 Design:  Proficiency in HTML for email design and development.

🔑 CRM Skills: A solid understanding of CRM strategies, lifecycle marketing, and customer segmentation.

🌟 Team Work: Strong organisational skills and the ability to thrive in a fast-paced, collaborative environment.

Your Team 💪🏼

You will be working and reporting directly to our Senior CRM Manager - Melanie Nordman. You’ll also work with the growth and marketing team, our Founders and across our whole business.

Our Culture & Values 🌈
At Hertility, we’re all about ovary-acting with purpose! We believe in a world where every womb has access to the healthcare it needs. We’re bold, focused, dependable and proud—lifting each other up, working with heart and staying true to our mission.💪

Diversity & Inclusion
Just like the diversity in every cell, Hertility thrives on a range of perspectives and experiences. We’re proud to be an equal opportunity employer and celebrate the unique contributions each team member brings to our work. 🌍

Ready to Apply? 📅

• Apply by: Friday 3rd January 2025
• Interviews Begin: from Monday 6th January 2025. We will conduct a 15 minute phone interview, followed by a competency based interview with Melanie Nordman- our Senior CRM Manager and our final stage will be with Lucy Button- our VP of Growth. Any questions or adaptations needed please let us know.
• Start Date: From Monday 20th January 2025

If you’re excited to be part of a team that’s redefining women’s health, apply now! We can’t wait to meet you. 🎉

Perks & Benefits 🎉

🌴 33 Days of Paid Leave: Includes public holidays, plus discretionary additional time off between Christmas and New Year.  This is pro-rated if you’re not full time.

💻 Company Laptop: The tech you need to succeed!

🏠 Fully Remote: Work from anywhere with the flexibility to do what matters most to you.

🕒 Flexible Working Hours: We trust our team to manage their time and deliver results.

💼 Pension Scheme: 5% employer contribution salary sacrifice pension with a 4% employee match.

💆 Mental Health Support: In house counselling available anytime.

🩺 Free Hertility Services: Complimentary hormone and fertility tests for you, plus discounts for friends and family.

👶 Enhanced Parental Leave & First-Time Parents Benefits: Support through all stages of family life.

🩸 Menstrual Leave: Supporting health and wellbeing.

💰 Financial Advisor Access: Get guidance on financial planning.

🏖 Work from Anywhere: Enjoy one full month each year to work from anywhere in the world!