Provider Liaison

About Us:

Help us revolutionize the Physical Therapy industry! We are changing physical therapy so our clinicians can focus on what they do best by empowering people to feel better, move freely, and live fully … without burning out.

Highbar, formerly Performance Physical Therapy, is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.

Highbar is Hiring a Provider Liaison!

The Provider Liaison plays a vital role in driving practice growth at Highbar Physical Therapy through strategic outreach and relationship building with healthcare providers and community partners. This role focuses on developing relationships with physicians, specialty practices, and fitness facilities through regular visits, coordinating community events, and implementing targeted marketing campaigns. Working closely with the clinical team, the Provider Relations Specialist will communicate Highbar’s approach to referral sources while tracking and optimizing outreach strategies. This position requires strong interpersonal skills, healthcare knowledge, and a proven ability to build professional relationships. 

• Develop and maintain relationships with referral sources, including physicians, specialist practices, and fitness facilities, through regular visits and communication. 
• Coordinate and manage both internal and external community events, health fairs, and workshops to enhance practice visibility and attract new patient referrals. 
• In collaboration with the regional and clinic director, create and implement targeted marketing campaigns aimed at potential referral sources and patients. 
• Collaborate with clinical staff to understand treatment specialties and effectively communicate these to referral sources. 
• Maintain a comprehensive database of referral sources and manage regular communication touchpoints. 
• Track and analyze marketing metrics to optimize outreach strategies and demonstrate return on investment (ROI). 
• Represent Highbar Physical Therapy at conferences as an exhibitor or attendee to develop and strengthen professional relationships. 

• Bachelor’s degree in Marketing, Communications, Healthcare Administration, or a related field (or equivalent work experience). 
• 2-4 years of experience in provider relations, marketing, or community outreach, specifically in a healthcare setting. 
• Strong interpersonal and relationship-building skills with a proven ability to engage diverse stakeholders. 
• Excellent written and verbal communication skills for effectively conveying information to referral sources and community partners. 
• Exceptional organizational skills and ability to manage multiple projects, events, and deadlines. 
• Familiarity with healthcare industry operations, including referral networks and patient acquisition strategies. 
• Proficiency in Microsoft Office Suite; experience with CRM systems or marketing analytics tools a plus. 
• Ability to work independently and collaboratively with clinical teams to align outreach efforts with organizational goals. 
• Problem-solving skills and adaptability to thrive in a dynamic, fast-paced environment. 
• Event planning and coordination experience, including organizing community events, health fairs, and workshops. 

Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.