Account Manager - job 1 of 3

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen

Learn more about us on our YouTube Channel or Blog Posts

Who You Are

You are passionate about digital marketing, tech and building relationships! In addition to passion, you have an entrepreneurial spirit paired with excellent written/verbal communication skills, operational efficiency, and an optimism for turning problems into opportunities! 

Our flexible, fast paced, and results driven environment will allow you to flourish as you take ownership of your day to day operating rhythm! Sometimes that means accomplishing a task alone, and other times that means working collaboratively with your assigned customers, your team, and other HighLevel departments.

• Develop Relationships with Smaller to Mid sized Clients in order to increase revenue
• Pursue relationships and seek business expansions opportunities with current clients
• Acquire detailed knowledge of products and services being offered to ensure clients needs are consistently met
• May support higher-level accounts and periodically visit client locations to ensure satisfaction and promote ongoing renewal of contract
• Provide sales quotations and respond to requests for proposals
• Other duties may be assigned

• Bachelor’s Degree or Equivalent SaaS experience required 
• 1-2 Years of Digital Marketing/ Account Management experience
• Working Knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
• Experience working with and or ability to learn the use of various CRM Systems
• Working Knowledge of the following applications strongly preferred: Google Suite, Zoom, Facebook, Instagram, LinkedIn and other social media

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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