Associate Account Manager

The Shipyard is a leading, independent agency that builds performance-driven brands audiences can’t help but love.

By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.

Our ability to align bold creativity with individual consumer motivations lets us do more than hope for brand love – we methodically engineer it throughout the consumer journey. That’s how we activate the synergistic power of brand building and performance marketing.

Engineering Brand Love through the courageous ambitions of our people and our clients.

The agency has significant momentum and is on a roll with new business. Our team continues to expand across four cities (Columbus, Newport Beach, Sacramento, and San Diego), and we’re still growing. Come join our team!

SUMMARY

We are looking for a smart, experienced, and motivated Associate Account Manager to join our Columbus team.

This is a hybrid work-from-home/office position (in-office attendance is required on Tuesdays & Thursdays), and the candidate must live near Columbus, OH.

At The Shipyard, we know that it's your unique talents, backgrounds, and perspectives that make you who you are, just like our team, who come from various career paths and experiences. We believe we can't be truly diverse without bringing your most authentic self to the agency.

Studies show that people from marginalized communities may not always apply for positions if they don't meet every single requirement in a job posting. At The Shipyard, we encourage you to apply even if you don't meet all the requirements. We believe that your passion for what we stand for — our values and purpose — is just as important as meeting every checkbox. 

WHAT YOU'LL DO

You will provide daily workflow support to assigned client(s) under the direction of an Account Supervisor or Account Director. 

Business Leadership  

• Learning and growth across key advertising agency business functions.
• Demonstrate understanding of client's business objectives  
• Provide support on efforts to propel the client’s business forward, such as competitive reviews  
• Support annual account planning process for assigned account(s) 
• Support the development of client business reviews for assigned account(s) 

Financial Management 

• Coordinate project estimates with agency producers  
• Manage getting client signatures on project estimates    
• Track all approved estimates and monthly billing on client Budget Tracker, laddering updates to Account Supervisor or Account Director  

Relationship Management  

• Interact professionally with various levels of Company employees and outside representatives 
• Foster positive client relationships to facilitate effective/efficient workflow 
• Foster positive agency relationships across disciplines/departments  
• Collaborate effectively with internal and external parties to ensure work moves efficiently through the agency 

Cross-Functional Scope of Work Facilitation 

• Work with Account Lead and Program Management to deliver work on time and on budget 
• Provide administrative duties, including coordination of client meeting materials and resources 
• Provide detailed but concise notetaking for key meetings, to be used by Account Lead for internal and external communication (e.g., conference reports recapping key decisions and action items) 
• Manage internal Account Management documents (e.g. Client Tracker/Contacts/Birthdays/Anniversaries) and coordination of distributing client gifts 
• Provide support in structuring client presentations, tracking documents, and accounting tracking systems 
• Provide secondary support in proofreading critical documentation before client presentations 
• Schedule collaborative meetings between internal teams under the direction of Account Supervisor or Account Director 
• Coordinate meetings/presentations with clients and agency staff; attend as necessary  
• Draft Executional Briefs to be reviewed by Account Supervisor or Account Director to guide the development of campaign assets 
• Support sharing of client feedback, revisions, and approvals through appropriate channels 
• Review project deliverables against established brand standards and media specifications for confirmation of deployment 
• Under the direction of the Account Supervisor or Account Director, make updates to campaign workbooks to deploy paid media campaigns in alignment with established processes 
• Assist with various other project coordination tasks as needed

WHAT YOU'LL BRING

• 0-2 years equivalent work experience in an Account Coordinator or similar role
• Track record of successfully driving projects forward 
• Ability to work collaboratively with a team of people  
• Excellent organizational and time-management skills 
• Great attention to detail and active listening skills
• Function well in a fast-paced environment under tight deadlines  
• Communicate clearly, both in writing and verbally 
• Identify problems and contribute to finding solutions 
• Strong attention to detail and accuracy 
• Can-do, positive attitude  
• An innate curiosity for innovating, problem-solving, and connecting the dots 
• An interest in contributing to process evolution  
• Willingness to travel as needed

WHAT YOU'LL GET

• The overall target range of base compensation for this role is $59,500 - $69,700. Compensation offered will be determined by additional factors such as location and experience
• Open PTO
• Flexible work hours and remote work
• Paid holidays + holiday closure between Christmas Eve and New Year’s Day
• Company-paid medical, dental, and vision insurance
• Life insurance and disability benefits
• 401k program with employer matching
• 6 weeks paid parental leave
• Employee bonus referrals
• Company-provided snacks and beverages (yes, beer/wine included)
• … and lots more!

Must be authorized to work in the U.S. without the need for visa sponsorship