Business Strategy & Development Manager

Position: Business Strategy & Development Manager

Reports To: Chief Of Staff to the COO

Location: Remote USA

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

Who You Are

We are seeking a dynamic and highly motivated Business Strategy and Development Manager to play a pivotal role in advancing our strategic growth initiatives. This person will be a strong individual contributor and will report to the Chief of Staff to the COO. In this role, you will act as the connective tissue across internal teams, driving alignment and enabling seamless execution of M&A activities and special cross-functional projects. You will be responsible for joining external partner or acquisition-related meetings, absorbing business context, translating findings into internal language, and ensuring structured handoffs to functional leaders across People, Product, Finance, Revenue, Marketing, and Business Operations. This role is ideal for someone who thrives on learning quickly, navigating ambiguity, and driving execution in a distributed, global organization.

• Business Development and Integration
• Participate in early discovery calls and due diligence for potential acquisitions, partnerships, or integrations.
• Act as a business translator—capturing nuanced insights from partner discussions and translating them into clear, actionable plans for internal teams.
• Develop playbooks and project plans to drive smooth onboarding of acquired companies or partners, ensuring readiness across functions.
• Identify potential risks or cultural mismatches early and surface them to the appropriate leaders for mitigation.

• Program & Project Management
• Drive cross-functional initiatives from ideation through execution.
• Collaborate with internal teams to maximize opportunities for growth.
• Build and maintain structured frameworks for tracking progress, resolving blockers, and driving accountability across multiple workstreams.
• Partner with internal teams to ensure post-integration success, supporting execution of shared goals and addressing cross-functional dependencies.

• Communication & Change Management
• Collaborate closely with leadership to drive clear, consistent messaging and alignment across teams involved in transformation efforts.
• Create documentation, executive summaries, and dashboards to provide visibility on initiatives.
• Help evolve internal processes, structures, and rituals that enable better alignment during phases of rapid growth or change.

• 3–5 years of experience in strategy consulting, business transformation, corporate development, or related fields.
• Proven track record of managing high-impact, cross-functional projects in fast-paced environments.
• Exceptional communication and synthesis skills — able to translate business needs into clear, actionable insights.
• Confident in joining and leading conversations with stakeholders at all levels, both internally and externally.
• Passionate about continuous learning, process improvement, and creating clarity from complexity and ambiguity.
• Comfortable operating in a remote-first, global environment with distributed stakeholders.
• Curious and innovative in applying AI tools to streamline workflows, extract insights, and support faster, smarter decision-making.
• Previous experience developing integration playbooks or supporting M&A readiness is preferred.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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