Lead SDET - Performance Testing

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.

About the Role:

HighLevel Inc. is looking for a Lead SDET with 8-10 years of experience to play a pivotal role in ensuring the quality, performance, and scalability of our products. We are seeking engineers who thrive in a fast-paced startup environment, enjoy problem-solving, and stay updated with the latest models and solutions. This is an exciting opportunity to work on cutting-edge performance testing strategies and drive impactful initiatives across the organisation.

• Implement performance, scalability, and reliability testing strategies
• Capture and analyze key performance metrics to identify bottlenecks
• Work closely with development, DevOps, and infrastructure teams to optimize system performance
• Review application architecture and suggest improvements to enhance scalability
• Leverage AI at appropriate layers to improve efficiency and drive positive business outcomes
• Drive performance testing initiatives across the organization and ensure seamless execution
• Automate the capturing of performance metrics and generate performance trend reports
• Research, evaluate, and conduct PoCs for new tools and solutions
• Collaborate with developers and architects to enhance frontend and API performance
• Conduct root cause analysis of performance issues using logs and monitoring tools
• Ensure high availability and reliability of applications and services

• 8-10 years of hands-on experience in Performance, Reliability, and Scalability testing
• Strong skills in capturing, analyzing, and optimizing performance metrics
• Expertise in performance testing tools such as Locust, Gatling, k6, etc.
• Experience working with cloud platforms (Google Cloud, AWS, Azure) and setting up performance testing environments
• Knowledge of CI/CD deployments and integrating performance testing into pipelines
• Proficiency in scripting languages (Python, Java, JavaScript) for test automation
• Hands-on experience with monitoring and observability tools (New Relic, AppDynamics, Prometheus, etc.)
• Strong knowledge of JVM monitoring, thread analysis, and RESTful services
• Experience in optimising frontend performance and API performance
• Ability to deploy applications in Kubernetes and troubleshoot environment issues
• Excellent problem-solving skills and the ability to troubleshoot customer issues effectively
• Experience in increasing application/service availability from 99.9% (three 9s) to 99.99% or higher (four/five 9s)

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#LI-Remote #LI-JM1