Customer Service Representative - Remote LatAm

As a Customer Service Representative at our fast-growing AI startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. If you’re passionate about people, proactive by nature, and driven by results, this role is your runway to thrive.

• Lead Generation & Outbound Prospecting:
  Conduct targeted outreach via emails, cold calls, and LinkedIn to generate high-quality leads.
• Client Identification & Qualification:
  Identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team.
• Meeting & Demo Scheduling:
  Book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives.
• CRM Management:
  Maintain and update our CRM system with accurate prospect information, ensuring data integrity and actionable insights.
• Collaboration & Strategy Optimization:
  Partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends.

Market Research:
Stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach.

• Who You Are
• Results-Driven: You have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets.
• Exceptional Communicator: Your written and verbal communication skills are top-notch, enabling you to effectively engage prospects.
• Tech-Savvy: You’re experienced with CRM tools (e.g., HubSpot, Salesforce) and customer service engagement platforms, leveraging them to optimize your workflow.
• Self-Starter: You possess a growth mindset, take initiative, and excel in a fast-paced, independent work environment.
• Adaptable: While experience in the finance industry is a huge plus, your ability to quickly learn and adapt to new sectors will set you apart.

• Innovative Environment: Be part of a disruptive AI startup where your ideas matter and your impact is visible from day one.
• Career Growth: Enjoy plenty of opportunities to develop your skills and advance within a company that champions bold thinking.
• Global & Flexible: Embrace a fully remote role with a diverse, international team that values work-life balance and creative problem-solving.

Competitive Benefits: We offer a supportive culture, performance-based incentives, and the tools you need to succeed in a high-energy setting.

Ready to Ignite Your Customer Service Career?
If you’re excited to leverage your skills and drive success in a fast-moving, innovative startup environment, we want to hear from you!

Apply today and become a key player in our mission to redefine the future of technology.