Specialist, People

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a People Specialist and Office Coordinator, you are the face of Housecall Pro’s office, located in the River North Art District (RiNo) area just outside of downtown Denver.  You thrive on creating a comfortable work environment for the team and take pride in making sure that every detail is accounted for.  You are detail-oriented, have excellent communication skills and enjoy working closely with company leaders to make their lives easier.  You are dependable and take a high level of ownership over your work, getting things done quickly and accurately.  You are always thinking one step ahead and think proactively about what the office and the team needs to be successful.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• Oversee the Denver and San Diego office needs and ensure a clean, organized and comfortable working environment
• Plan and coordinate onsite / offsite events and meetings, including scheduling, catering, and expense tracking
• Coordinate schedules, meetings, travel arrangements, and communication for executives and board members as needed
• Liaise with vendors for office supplies, maintenance and other facilities related needs
• Support key parts of the employee life cycle including onboarding, employee engagement programs, benefits administration, and offboarding
• Support maintenance of employee and contractor data in our HRIS, including basic reporting
• Perform weekly and monthly audits for employment law compliance, trainings, and benefits programs
• Coordinate monthly Town Hall preparations with key stakeholders, including presentation materials and supporting Slack channels
• Resolve or triage tickets submitted to the People Team support channel 

Qualifications: 

• 1-2 years of proven experience as an Office Coordinator, HR Coordinator, HR Generalist, Recruiter or equivalent experience
• Proficient with technology (Zoom, Google Docs, Google Sheets, Slides, etc); HRIS experience preferred
• Must be able to work in-person in the Denver office Monday - Friday
• Experience working closely with executive leadership a plus

What will help you succeed in this role:

• Strong organizational abilities
• Attention to detail
• Excellent communication and interpersonal skills
• Proactive mindset
• Experience working with highly confidential information 
• Highly responsive, agile, and can independently work in ambiguous situations

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $52,000-$62,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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