Project Coordinator

Who are we?   

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.  

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are 

You are a highly organized and detail-oriented professional with a passion for project coordination in a SaaS or tech-driven environment. You thrive in fast-paced, collaborative settings, supporting Project Managers by ensuring smooth execution of tasks, tracking progress, and keeping stakeholders informed. With strong communication skills and a proactive mindset, you excel at juggling multiple priorities, maintaining accurate project documentation, and ensuring teams stay aligned.  

What you will do 

• Assist the Project Managers in planning, scheduling, and tracking project milestones and deliverables. 

• Help identify potential project risks and contribute to developing effective mitigation strategies 

• Act as a point of contact for project-related inquiries, ensuring smooth communication between internal teams and clients. 

• Support client onboarding by coordinating training sessions and gathering initial requirements. 

• Address minor client concerns and escalate complex issues to the Project Manager 

• Organize and schedule project meetings, ensuring key stakeholders are informed and prepared 

• Assist in preparing presentations, reports, and other project-related materials. 

• Generate status reports for internal and external stakeholders 

• Support process improvements by identifying inefficiencies and suggesting enhancements 

What you'll need 

• 1-3 years of experience in project coordination role within a similar environment, preferably in SaaS or tech 

• Basic understanding of project management methodologies such as Agile or Scrum 

• Exceptional ability to prioritize, coordinate multiple tasks, and maintain structured workflows in a dynamic environment 

• Analytical thinker with a keen eye for detail and a proactive approach to challenges 

Some 'nice to haves'

• Experience in WFM, payroll, or CRM software, alongside MS SQL, is highly regarded. 

Our values   

• We are bold   

• We are all in   

• We are customer obsessed   

• We do what we say   

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

Benefits  

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1  

• Paid time off and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)    

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.   

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant