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Snr QA Manager

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Quality Assurance Leaders (QAL) have deep knowledge on industry standard quality assurance processes and
methodologies and work with all aspects of quality assurance throughout the entire software development
process. They are responsible for ensuring that quality is considered early in the design process so that the
product will be testable later.

QAL are accountable for creating detailed and comprehensive test plans and test cases, as well as troubleshooting quality issues and modifying test procedures. By monitoring external and internal test results, QAL will ask the right questions to identify patterns where more testing is required. They will identify a need for automated test cases and ensure that development time is set aside for this.

The QAL plays a key role within the team, working alongside Program Management and
Software Engineering Leaders to ensure that all aspects of testing, support, and test coverage are included in
the testing plans as well as design and implementation as per the 7-Stages Development Process.

A QAL should also foster good proactive relationships with stakeholders across IFS,
including but not limited to colleagues in support. QAL will look to minimize the amount of R&D time their teams spend supporting the product and minimize escalations by delivering high quality, well documented software with a “right first time” approach and attitude. There should be regular engagement with the Software Engineering Leaders to feedback areas of concern and take affirmative action to address problems as they arise.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
March 9, 2025

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