Sales Training Program Manager

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.

To learn more, visit www.industriousoffice.com/careers.

About the Role:

As the Sales Training Program Manager, you’ll be instrumental in driving sales revenue by developing impactful training, tools, and processes for over 200+ customer-facing employees involved in our sales process. Reporting to the Director of Sales Operations, you’ll lead critical company-wide initiatives, including boosting conversion rates, accelerating new hire ramp-up, and driving occupancy at new locations. This role requires a skilled sales enabler who combines deep sales operations expertise with experience leading scalable solutions for growing teams.

A typical week might involve collaborating with leadership to enhance our conversion strategy, analyzing sales metrics to identify areas of improvement, developing training modules that accelerate new hire ramp, or creating actionable dashboards that empower managers with clear, data-driven insights.

You’ll excel in this role if you are a naturally curious, high-energy sales enabler who thrives on structuring ambiguity, driving outcomes, and motivating cross-functional teams.

Responsibilities:

Sales Performance

• Champion OKR achievement, with a focus on driving 30% conversion rates and 18+ month lease terms.
• Train to different sales methodologies that cater to the different teams you’ll be working with, currently we use SPIN selling for SMB and are exploring MEDDPICC for enterprise.
• Identify sales performance trends and collaborate with cross-functional leaders to address performance gaps.
• Partner with managers to create tailored development plans for underperforming team members.

New Hire Training & Onboarding

• Lead and continuously improve onboarding programs for new hires, focusing on objection handling, tour training, digital systems, and cross-functional collaboration.
• Develop ramping metrics for new hires in sales and operational roles, ensuring smooth onboarding and skill-building.
• Implement tracking mechanisms to regularly review new hire progress, providing structured feedback with input from GMs and Regional Sales Managers..
• Curate and maintain a best practices library, featuring effective phone calls, tours, and sales interactions as a reference for the team.

Systems Training

• Identify and address systems training needs to ensure efficient, consistent use of company tools.
• Align coaching efforts with cross-functional leaders to maintain consistent standards and enhance overall sales enablement.

This role is for you if:

• You are comfortable presenting to senior business leaders and executives and keeping them accountable to help you in executing on your vision.
• You can quickly shift from presenting the 30k-foot perspective to senior leaders to diving into details with front-line employees.
• You’re passionate about building structure, have a strong perspective on best practices, and are open to adapting as you learn.
• You enjoy working alongside kind, smart, and low ego individuals in a team culture built around the collective rather than the individual.

This role isn’t for you if:

• You need a pre-defined structure and are uncomfortable with an evolving, dynamic role.
• You’re not comfortable challenging senior leaders with constructive feedback.
• You lack experience in training large teams and designing scalable solutions to measure and track impact.
• You’re easily overwhelmed by frequent context switching between strategic and tactical work.
• You’re looking to manage a team directly; this role focuses on managing performance and driving business outcomes across the organization.

Qualifications:

• 3-5 years sales experience in a sales enablement or training role, ideally with knowledge of SPIN selling or similar consultative sales methodologies, as these are used across the team.
• Background in training and enabling inbound sales teams, particularly those engaging directly with clients or customers in person.
• Have trained large sales team and designed scalable solutions to measure and track progress.
• Proficiency in creating and analyzing sales dashboards for performance management.
• Track record in developing and executing high-impact sales training programs.
• Skilled at delivering systems training, ensuring consistent usage of company platforms.
• Collaborative, cross-functional mindset with the ability to influence without direct authority.

Travel & Location Requirements:

This role requires 10-15% domestic travel to conduct in person training events. The role will operate during standard Eastern Time zone business hours and preference will be given to well qualified candidates in our dense market cities located in the eastern and central time zones. However, candidates who are comfortable working Eastern Time zone hours, and reside in a market where Industrious has a footprint are encouraged to apply!

Compensation and Benefits:

The annual base compensation range for this role will be between $100,000 and $105,000. In addition, you'll be eligible for a bonus potential of 20%. The successful candidate's actual compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

Financial compensation is just one component of Industrious’ total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, long-term incentive plan, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, we’d love for you to join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.