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Sales Manager, Ebooks & Online Resources

Company Description

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group publishes high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

Taylor & Francis Asia Pacific is seeking a Sales Manager to join its successful commercial team. This is a key position for our continued business success and growth.

Closing Date: Applications will close on 28th Feb 2025.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you’ll be doing:

  • Achieve and exceed annual territory sales targets, delivering the overall revenue and profit objectives of the business area.
  • Design, with key stakeholders, strategic plans for the business area, ensuring that activity is both relevant and flexible to the evolving trading environment over time
  • Manage resources to ensure that the structure and makeup of the team is optimal towards the success of the sales operation
  • Report periodically to key stakeholders on sales progress and the business environment.
  • Drive compliance with company trading and terms policy to protect profitability and value of business in the territory
  • Actively liaise with other stakeholder departments or groups within the business to enhance T&F’s coverage of the territory
  • Maintain and build strong working relationships with Sales Agents and other business partners.
  • Seek out new opportunities and customers throughout the region, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business.

Qualifications

 What we’re looking for:

  • Preferably degree level educated and a strong sales background with a proven track record for getting results
  • Target driven approach and the skills to manage sales plans and delivery
  • The ability to work independently and pro-actively, with awareness of when to delegate tasks
  • Willingness to travel as required as required by the demands of the role and company
  • Ability to create and maintain positive and effective relationships with the sales team and other internal colleagues
  • Be able to build rapport with current and new customers, and foster business relationships with key decision makers
  • Well-organised, and able to prioritise and manage your time to maximise results
  • High level of computer literacy and digital proficiency 
  • Knowledge and experience of the Asia HE library markets and/or academic publishing is desirable

Additional Information

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

What we offer in return:

  • An excellent work/life balance with a fantastic, flexible working culture
  • 20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday
  • 4 paid volunteering days each year
  • Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense
  • Employee assistance programme – offering 24/7 well-being support
  • Performance bonus
  • Share Match – plan that matches every company share purchased with two free shares
  • Annual health screening, optical and dental care

Additional Information:

  • You must have the right to work and live in Singapore.
  • The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Singapore office, to ensure that as a balanced worker they can make it to our office locations to collaborate as required. Time spent in the office is likely to range from 10%-80% of working hours with an expectation for a minimum of 2 days per week spent working from an office.
  • Relocation support is not provided for this role.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

Being Yourself at Taylor & Francis

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/ 

 

Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Sales Manager, Ebooks & Online Resources, Informa Group Plc.

Are you ready to take your sales career to the next level? Taylor & Francis, a leader in academic publishing, invites you to join our dynamic team as the new Sales Manager for Ebooks & Online Resources. Based in our bustling Singapore office, your role is pivotal in driving our business forward, and we can't wait for you to bring your unique skills to the table. As a Sales Manager, you'll not only meet and exceed annual sales targets but also help shape strategic plans that align with our goals. Collaborating closely with stakeholders, you'll gain invaluable insights into the evolving trading landscape and adapt strategies accordingly. Building and nurturing relationships with Sales Agents and clients is key, as is actively seeking new opportunities in the Asia HE library markets. You’ll also have the chance to report on sales progress and collaborate across departments—making for a diverse, engaging work environment. At Taylor & Francis, we believe in the power of knowledge and progress, and your contributions as Sales Manager will play an essential role in that mission. With flexible working arrangements, an excellent work-life balance, and numerous professional development opportunities, we’re committed to supporting your personal and career growth. Join us, and let’s create something remarkable together!

Frequently Asked Questions (FAQs) for Sales Manager, Ebooks & Online Resources Role at Informa Group Plc.
What are the main responsibilities of the Sales Manager at Taylor & Francis?

The Sales Manager at Taylor & Francis is responsible for achieving and exceeding annual territory sales targets, managing resources effectively, and designing strategic plans that cater to the changing market dynamics. This role also involves driving compliance with the company's trading policies, reporting sales progress to stakeholders, and maintaining relationships with Sales Agents and clients.

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What qualifications are required for the Sales Manager position at Taylor & Francis?

To be a successful Sales Manager at Taylor & Francis, candidates should preferably have a degree and possess a strong sales background with a proven track record. A target-driven mindset, the ability to work independently, effective time management skills, and a high level of computer literacy are essential. Experience in the Asia HE library markets or academic publishing is also desirable.

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What is the work environment like for a Sales Manager at Taylor & Francis?

The work environment for a Sales Manager at Taylor & Francis is collaborative and progressive, promoting flexibility and work-life balance. Employees can enjoy the benefits of a hybrid work model while fostering relationships and engaging with colleagues who share a passion for knowledge and advancement.

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Is travel required for the Sales Manager role at Taylor & Francis?

Yes, the Sales Manager role at Taylor & Francis may require travel as dictated by business needs. This travel is essential for building relationships with clients and exploring new business opportunities throughout the region, ensuring strong customer engagement.

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What kind of support does Taylor & Francis provide for personal development for Sales Managers?

Taylor & Francis is committed to empowering its employees through various personal development opportunities. As a Sales Manager, you will have access to innovative resources, mentorship, and continuous training to help you thrive in your role and advance your career.

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Common Interview Questions for Sales Manager, Ebooks & Online Resources
How do you approach setting and achieving sales targets as a Sales Manager?

In setting and achieving sales targets, I prioritize understanding the market landscape and analyzing past performance data to set realistic yet ambitious goals. I also believe in involving my team in the planning process to foster a sense of ownership and collaboration in achieving these targets.

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Can you describe a time when you successfully developed a strategic plan for sales?

Certainly! In my previous role, I analyzed market trends and competitor activities to identify potential growth sectors. I collaborated with my team to design a multi-faceted sales strategy focusing on relationship-building and targeted marketing campaigns, which ultimately increased our market share and revenue.

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What techniques do you use to maintain strong relationships with clients?

I prioritize open communication, regular follow-ups, and personalized outreach to maintain strong client relationships. By actively listening to their needs and providing tailored solutions, I ensure that clients feel valued and supported, which encourages long-term partnerships.

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How do you handle team resource management in your sales strategy?

When managing team resources, I conduct regular assessments of each member's strengths and areas for growth. This allows me to delegate tasks effectively, aligning team capabilities with strategic goals and ensuring we operate at peak efficiency.

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Describe how you stay aware of changes in the trading environment?

To stay updated on changes in the trading environment, I consistently engage with industry reports, attend relevant conferences, and network with peers. This proactive approach allows me to quickly adapt our strategies to seize emerging opportunities.

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What methods do you use to drive compliance in sales operations?

I emphasize the importance of adherence to company policies by regularly training my team on compliance standards and procedures. I also implement checkpoints within our sales process to ensure that all activities align with the company's trading and terms policies.

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How do you maximize upselling potential with existing clients?

Maximizing upselling potential involves understanding client needs and identifying complementary products or services that can enhance their experience. Regular check-ins and personalized recommendations allow me to showcase added value, making upselling a natural conversation.

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Can you explain your experience working independently as a Sales Manager?

I thrive working independently as it fosters my decision-making and project management skills. I set clear personal targets and develop structured plans to achieve them, yet I remain open to feedback and collaboration when necessary to ensure our team goals align.

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How do you ensure you meet deadlines in a fast-paced sales environment?

To meet deadlines, I prioritize tasks based on urgency and importance. Utilizing time management tools helps me stay organized, and I always build a buffer for unexpected challenges, allowing me to maintain my productivity without compromising quality.

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Why do you want to work for Taylor & Francis as a Sales Manager?

I am drawn to Taylor & Francis because of its commitment to fostering human progress through knowledge. I admire the company’s dedication to quality and diversity, and I see a unique opportunity to contribute my experience in driving sales success while aligning with values I deeply believe in.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
January 28, 2025

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