Show Manager - job 1 of 2

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

FAN EXPO HQ is the largest pop-culture event producer in world. Our mission is to deliver the ultimate fan experience through our growing portfolio of events, which includes MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Canada, Calgary Comics & Entertainment Expo, FAN EXPO Vancouver, FAN EXPO Chicago, FAN EXPO New Orleans, FAN EXPO Philadelphia, FAN EXPO Cleveland, FAN EXPO Portland, Toronto Comicon, and more.

FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Ready to embark on a new and exciting adventure? Read on.

In partnership with the executive team, the Fan Expo Show Manager, will be responsible for building and executing a collaborative vision for key Fan Expo HQ events as assigned.

Our Fan Expo Show Manager primary responsibilities include building a world class event program and product, driving and monitoring ticket sales, exhibitor sales and overall operational readiness. This position will be responsible for growing events in their assigned markets, ensuring the smooth flow of all marketing materials, programming, staffing, supplier contracts and other logistics related to the successful delivery and evolution of the event.

Key Responsibilities:

Strategy

• Work with executive team to conceptualize, create and deliver innovative and best in class onsite experiences for fans, sponsors and exhibitors
• Attend event strategy meetings bringing to the table new ideas and suggestions for changes based on vision for the event. Pitch new show features and activations
• Create strategic plans to achieve revenue goals by generating new ideas to drive ticket sales and other growth areas
• Gather information and analyze previous year activities and results. Develop post show proposals for improvements and enhancements for the following year

Management

• Oversee the operational preparations of assigned events with a team of event professionals including an operations coordinator, marketing coordinator and content coordinator
• Participate in the overall strategic planning for the events and then break off to coordinate the execution
• The Show Manager will own the work back for each event and engage shared services (marketing, sales, guest relations, customer service) accordingly to ensure all items are executed above expectation, on schedule and within budget
• Maintain and facilitate existing relationships with venues and other key partners/suppliers.
• Develop strong relationships with local sponsoring associations, exhibitors, vendors and overall communication with clients. Ensure that all communication is clear, concise and consistent with show guidelines
• Research prospective show suppliers. Ensure lowest cost, while maintaining high quality service for show management and exhibitors
• Review quotes/invoices and submit for approval
• Work closely with other team members and departments to ensure open communication and the necessary focus is allocated to the events falling under their scope
• Oversee the management of show budget, floor plans, layout changes and related booth regulations
• Analyze processes and bring greater organization and cost savings to the event
• Maintain database of event venue histories
• Travel for onsite event management as needed

QUALIFICATIONS:

• College or University degree in Event Management, Business Management or Project Management
• 5+ years of operational and/ or event management experience. Consumer event management experience considered an asset
• Highly organized and detail-oriented
• Strong time management skills and adaptable to constantly changing priorities
• Ability to work under pressure, balance workload and meet tight deadlines
• Critical thinker who can make suggestions for improving event and process
• Strong verbal and written communications skills
• Experience delivering events within Unionized facilities and union labor management considered an asset
• Strong negotiation skills and tactics
• Positive attitude, strong work ethic and team player
• Travel 4-5 events per year within Canada and US. Valid passport is mandatory
• Experience with Illustrator and floor planning considered an asset
• Experience with Salesforce and/or other CRM platforms considered an asset
• Base salary of $70K–$100K
• Job listing expires on February 19 2025.

Why work at Informa  

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, 
mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four 
weeks a year 
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount 
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs 
• As an international company, the chance to collaborate with teams around the world 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.