Junior Account Manager (Graduates considered)

At ITG, we're looking for a proactive Junior Account Manager to support the Premier Inn production team. This role will focus on managing print briefs, stock coordination, and ensuring smooth project management for one of our key hospitality accounts. You’ll work closely with internal teams, suppliers, and the client to maintain operational excellence while delivering first-class customer service.

We’re seeking someone with strong administrative and project management skills who thrives in a fast-paced environment and is eager to contribute to a high-performing team.

Key Responsibilities:

• Build and maintain strong relationships and partnerships with the client for day-to-day queries, always ensuring excellent service.
• Validate and process client-supplied briefs, ensuring accuracy and feasibility before execution.
• Manage multiple projects simultaneously, adhering to critical paths and timelines.
• Ensure the accuracy and integrity of stock reports, handling key stock management tasks on a regular basis with a keen eye for accuracy, proactively identifying challenges and exploring solutions.
• Coordinate with suppliers to manage print requests, RFQs, and production schedules.
• Attend and actively participate in client and internal project meetings, providing status updates and actionable next steps.
• Conduct quality control checks, including press passes and pack checks, to maintain high standards.
• Support with administrative tasks such as WIP management, month-end reporting, and maintaining internal systems.

• Communication is key - Exceptional communication and relationship-building skills with clients, colleagues, and suppliers.
• Strong organisational abilities and a meticulous approach to detail, particularly in stock management and data integrity.
• Positive mindset and comfortable working in a fast-paced environment, balancing longer term projects as well as tactical BAU tasks.
• Experience in managing print projects or working within a print production environment.
• Computer literate with good knowledge of excel – a core part of the role is stock management which is largely excel based. You will have access to Excel subject matter experts, but we need someone who is competent and has a good understanding of the core functionality.
• Strong written, oral and proofing skills.
• Keen eye for detail as this role is as much about accuracy and quality, as speed.
• Ability to thrive under pressure and manage multiple priorities effectively.
• A team player with a solution-focused mindset who is eager to learn and grow.
• Full UK driving licence.

We are also happy to consider Graduates for this role who can demonstrate excellent customer service skills and have an interest in the Print Production industry.

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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