Accounts Receivable Intern

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: 

We are seeking a detail-oriented and proactive Accounts Receivable Intern to support our finance team in managing customer billing, order processing, and accounts receivable operations. This role will involve email inbox management, updating customer records in NetSuite, and reviewing orders for accuracy. This is a great opportunity to develop skills in SaaS finance, ERP systems (NetSuite), and accounts receivable and revenue processes.

Key Responsibilities:

Email Inbox Management: Monitor and organize the Accounts Receivable inbox, responding to customer inquiries, forwarding requests to appropriate team members, and ensuring timely follow-ups.

NetSuite Data Maintenance: Update customer records, including contact information and Purchase Order (PO) numbers, to ensure accurate billing and reporting.

Order Review: Assist in reviewing customer orders in NetSuite for completeness, validating contract terms, pricing, and payment details before invoicing.

Process Support: Help with reviewing sales orders, data cleanup and reconciliation tasks as needed.

Documentation & Reporting: Maintain organized records of AR communications and assist in generating reports on billing discrepancies or aging receivables.

Collaboration: Work closely with A/R billing and collections clerks as well as occasional collaboration with the Revenue team.

• Gain hands-on experience with NetSuite, a leading SaaS ERP platform.
• Develop expertise in order-to-cash processes, particularly in related to accounts receivable and revenue. 
• Exposure to cross-functional collaboration in a SaaS business model.
• Mentorship from experienced finance professionals.

• Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.
• Strong organizational skills and attention to detail.
• Basic understanding of accounting principles.
• Proficiency in Microsoft Excel/Google Sheets.
• Excellent written and verbal communication skills.
• Ability to appropriately prioritize tasks and meet deadlines in a fast-paced environment.

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.