Channel Account Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: 

The Channel Account Manager will align with channel partners to achieve quota attainment and ensure the delivery of exceptional customer experience. Expected to use consultative and strategic selling skills along with a strong understanding of the Educational Technology industry. Help channel partners meet channel program expectations and protect the Instructure brand.

• Discover and manage sales opportunities with all designated partners in territory, providing accurate sales forecast
• Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements in Salesforce
• Management and execution of territory planning
• Meet with partners, participate in joint sales calls to customers and assist partners in closing opportunities
• Assist partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
• Train partners on product, processes, and effective sales techniques
• Coordinate partner access to sales engineering, field marketing and overlay resources as appropriate
• Disseminate all communications and announcements
• Coordinate local partner participation in events and campaigns
• Drive product promotions and programs
• Attend events and conference calls, as designated by management
• Maintain a high level of knowledge on all products, programs and promotions
• Manage tasks to completion per project schedule, or direction from manager/management independently
• Support the development of collateral related to Instructure sales for channel partners

• Fully fluent in Japanese or Korean and English
• Understanding of technology use in education and LMS marketplace and companies
• 4+ years’ of related experience in the Channel with Channel Partners
• Proven success of building strong relationships and partnerships
• Minimum of intermediate understanding of company financial measures
• Engaging, friendly and articulate over the phone, and professional in written communications
• Self-motivated and competitive with the ability to prioritize and manage competing demands in a fast-paced environment
• Create internal & customer facing presentations and materials (email etc.)
• Experience with Microsoft Office Tools, Google Apps
• Manage multiple, competing demands to reach project deliverables and meet deadlines
• Ability to engage with cross-functional work teams
• Demonstrate strong written and oral communication skills 
• Ability to travel

• Excellent benefits and perks, because we want you to be happy and healthy
• iMacs or Macbooks
• Most importantly, you get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

All Instructure employees are required to successfully pass a background check upon being hired.