Director, Market Access & Reimbursement - West Region

POSITION SUMMARY:

As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Director of Market Access & Reimbursement for the West Region.  The Director, Market Access & Reimbursement (ARD), is responsible for developing a reimbursement and access team strategy, creating tactics to remove access barriers to OCALIVA® for appropriate patients, while optimizing conversions and adherence.  The position reports to the Vice President, U.S. Market Access.

The Director, Access and Reimbursement will have direct supervisory responsibility for a team of Field Reimbursement Managers (a blended team of Intercept and Syneos FRMs), and work with the Director, Access & Reimbursement for the East Region to build out the market access and reimbursement strategy and be responsible for translating that strategy at the team level.  The ARD will be responsible for the development of tactical activities, while training, coaching and maintaining a cohesive and effective team of Field Reimbursement Managers.

JOB RESPONSIBILITIES:

• Lead team to achieve/exceed market access goals and objectives, meeting or exceeding team KPIs for PBC
• Develop plan and oversee goal to deliver HCP education on paths to patient access, and provide support that is targeted through a quickly changing payer landscape with agility
• Work closely with Market Access leadership, Marketing, Channel and Patient Services to educate/execute support programs to ensure a positive patient experience and remove barriers to access
• Lead team to achieve/exceed Market Access goals and objectives for the nation while maintaining PBC reimbursement focus through established KPIs and MBOs
• Recruit, motivate, coach, and develop a team of Field Reimbursement Managers, inclusive of Intercept employees and contracted team members
• Develop and execute a team access and reimbursement plan that aligns with US Market Access and National Access and Reimbursement strategy
• Use data analysis and other reports to understand/predict trends to support regional business planning in the medium- to long-term
• Leverage technology and automation to create visibility and deliver key agreed-upon access and reimbursement activities
• Identify barrier trends and develop initiatives to reduce patient barriers
• Evaluate and coach performance of Field Reimbursement Managers
• Conduct regular field contact visits with Field Reimbursement Managers
• Manage escalated internal/external customer issues in a solution-oriented manner
• Contribute to the development and execution of Access Training programs
• Develop and monitor performance against Market Access goals, KPIs and MBOs
• Establish and maintain high level of Payer, Access, Specialty Pharmacy and product knowledge
• Ensure timely and accurate submission of administrative requirements
• Review and audit expense reports and monitor regional spending against budgets

QUALIFICATIONS:

• Undergraduate degree required; graduate degree preferred
• 10 years of proven commercial experience within the pharmaceutical industry (preferably with specialty pharmaceuticals experience)
• 5+ years Market Access/Sales leadership experience in leading field teams
• Extensive pharmacy benefit knowledge (specialty product specific) required
• Knowledge and understanding of all payer segments (e.g., Commercial, Medicare Part D) and prior experience launching orphan or specialty products is strongly preferred
• Prior experience in Marketing, Market Access strategy, Commercial Operations or Training preferred
• Experience in leading teams in specialty markets, HUB/reimbursement experience preferred
• Must live within territory or within territory boundaries
• Operation of a company vehicle is an essential function of the job, and therefore a valid driver’s license issued by the state the driver resides in is required and the driver must meet the Driver Eligibility requirements under Intercept’s Fleet policy

REQUIRED KNOWLEDGE AND ABILITIES:

• Broad-based business acumen is required
• Ability to achieve results through others
• Ability to travel up to 50% required, which may include overnight and/or weekend travel
• Strong verbal and written communications skills
• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows
• Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment

ABOUT INTERCEPT:

Intercept is a biopharmaceutical company focused on the development and commercialization of novel therapeutics to treat rare and serious liver diseases, including primary biliary cholangitis (PBC) and severe alcohol-associated hepatitis (sAH). In a new age of liver disease treatment, our team is developing vital therapies to meet the needs of those living with rare and serious liver disease. We are committed to improving patients’ lives and addressing the liver community’s most pressing needs.

People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls.  We’re equally passionate about our team, ensuring each member feels included and has the opportunity to reach their potential.  We recognize the power of an equal opportunity work force, and how it enriches the professional lives of our team members. Equal opportunity drives innovation and connects us to the patients and communities we serve.

For more information about Intercept, please visit our website at: www.interceptpharma.com and follow us on X at: @InterceptPharma.

COMPENSATION & BENEFITS:

The anticipated salary range for this position is $230,000 to $270,000. This represents the anticipated low and high end of the salary range for this position.  Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.  

The salary range listed is just one component of our total compensation package.  Intercept also provides a competitive suite of benefits, including:

• 401(k) plan with company match
• Rewards and recognition program
• Health care benefits (medical, prescription drugs, dental, and vision insurance)
• Short and long-term disability coverage provided
• Plan coverage for domestic partners
• Paid parental leave benefits and adoption assistance
• Tuition reimbursement assistance
• A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year
• Numerous well-being and work/life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:  https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf).

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