Social Media Moderator

Do you thrive on building online communities and keeping the conversation flowing?  Are you a social media wiz with a keen eye for detail? If so, we want you!

We're seeking a passionate Social Media Community & Engagement Specialist to join our growing team.  In this role, you'll be the voice of our brand on social media, fostering a thriving online community and driving meaningful engagement.

What you'll do:

• Be the Social Media Sheriff: Moderate comments and messages across all our social media platforms, ensuring a safe and positive online environment.
• Become a Community Champion: Engage with our followers, respond to inquiries, and build relationships that turn fans into brand advocates.
• Measure the Magic: Track key social media metrics and translate data into actionable insights to optimize our social strategy.
• Craft Compelling Reports: Present social media performance reports to stakeholders, highlighting successes and opportunities.
• Identify Influencer All-Stars: Research and connect with social media influencers who align with our brand values for potential partnerships.
• Stay on Top of Trends: Keep a pulse on the ever-evolving social media landscape, identifying new trends and opportunities for engagement.

who you are:

• 2+ years of experience in social media community management or a related field.
• Proven track record of building and engaging online communities.
• Excellent written and verbal communication skills, with the ability to tailor your voice to different platforms and audiences in both English and Arabic.
• A keen eye for detail and a commitment to providing exceptional customer service.
• Experience with social media analytics and reporting tools.
• Understanding of influencer marketing and partnership opportunities.
• A passion for social media and a genuine interest in our industry.

Bonus points for:

• Experience with social media scheduling and management tools
• Knowledge of social media advertising platforms (e.g., Facebook Ads, Instagram Ads).
• Experience creating engaging social media content (text, visuals, videos).

Very attractive package

Medical insurance

Incentives and bonuses every 6 months based on performance.