Senior Facilities Coordinator

Do you have strong project management skills; like focusing on the details to ensure things are done right; and enjoy problem solving? Do you enjoy working collaboratively with a team, are engaging and comfortable interacting with and supporting a wide range of customers – from staff to managing partners? If so, and if you are passionate about providing an outstanding customer experience, join our team!

Work you’ll do

As a Facilities Coordinator, you play a critical role in maintaining our offices and workspace to ensure facility and security related matters (e.g. regular and one-off repair and maintenance, administration of office security system, cleaning management, customer requests related to facility) are supported, with the overall goal: to ensure a well-maintained and professional working environment for our internal customers and guests.

As a Facilities Coordinator at Deloitte your responsibilities will include:

• Supporting facilities management activities under the direction of management including: management of vendors/service contracts; regular and one-off repair and maintenance; space planning; administration of office security system and life safety program; cleaning management, customer requests related to facility (e.g. hot/cold, broken chair/office furniture)
• Serving as primary customer support assisting or facilitating requests which may include: housekeeping issues, office/AV equipment maintenance, internal moves, light replacement, etc.
• Ensuring a well-maintained facility by proactively reviewing office space for general repair and maintenance needs (wear and tear – g. carpet cleaning, lighting repairs, painting) partnering with team members and vendors to address issues
• Supporting project and reporting activities including: management of internal moves and other space planning changes; capital improvement projects; maintenance of tracking and reporting tools (e.g. updating floorplans); and supporting national data collection activities (e.g. carbon use reporting for office)
• Managing and fostering relationships with customers, team, vendors and other key stakeholders (e.g. property management) through effective communications, collaboration, and engagement with purpose to deliver a “best in class” experience

The team

At Deloitte, the internal operations team (known as the “One Team”) provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.

Qualifications

Required:

• Minimum of 3 years of related experience in a similar role in facility management and within a corporate, customer-centric environment
• High school diploma
• Strong technical skills, including proficiency in Microsoft Office
• Ability to work occasional overtime
• Ability to lift up to 25 lbs.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

An Ideal Candidate Will Possess:

• Advanced experience in Microsoft Office applications
• Project management experience
• Excellent critical thinking, decision-making, and conflict resolution skills
• Effective problem-solving and negotiation skills
• Excellent written and verbal communication/interpersonal skills