Regional Facilities Coordinator

About KIND 

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. 

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Regional Facilities Coordinator based out of our D.C. Metropolitan office location. The incumbent reports to KIND’s Facilities department. The facilities coordinator will ensure the efficient and effective day-to-day operations of KIND office(s), through management of key administrative priorities, and collaboration across organizational functions and components including workplace operations, finance, security, and human resources. The facilities coordinator reports to the Facilities Manager

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This role supports operations across three KIND office locations: Washington, DC, Baltimore, Maryland, and Northern Virginia.

Frequent travel between these three locations is required, with a minimum of one in-office day per week at each site. Additional in-office time may be necessary for special events, vendor coordination, deliveries, and supply management.

• Ensures the smooth operation of KIND’s Washington, DC, Baltimore and Northern Virginia locations by overseeing and coordinating local facilities-related matters; managing meeting spaces, assisting with mail and packages, procuring office supplies, managing field office inventory, and maintaining the overall organization of the office. 
• Liaises with and oversees contractors and vendors to enable facilities maintenance and repairs.
• Tracks and manages dates of routine maintenance services, contract renewals, landlord visits, and lease expirations for each office. 
• Physically present during scheduled preventative maintenance visits from vendors, and property management or landlord visits. 
• Establishes and maintains working relationship with property management and landlords at the Washington, DC, Baltimore and Northern Virginia.
• Acts as primary liaison between the local office and property management, ensuring that all facilities and concern are clearly communicated for prompt action or solution. 
• Maintains a welcoming and secure environment by monitoring entry points and screening visitors in accordance with office protocols. 
• Assists with onboarding and offboarding processes for staff and interns through the deployment & collection of equipment. 
• Assists with the creation and implementation of standard procedures for each office. 
• Ensures the setting up of accounts, equipment, and workstations, and provide troubleshooting assistance as needed. 
• Provides support to the broader Facilities team, with ongoing projects and operational initiatives, executing the goals and objectives of the function. Projects may be office specific or extend to KIND-wide initiatives, such as office construction and decommissioning. 
• Collaborates with the Managing Director regarding assigned locations and discuss weekly priorities and goals. 
• Other duties as assigned by Facilities department leadership.

• Graduate degree required.
• Must be fully fluent in English. Conversational Spanish a plus.
• Minimum of 3 years of experience performing administrative or facilities office duties. 
• Working knowledge of project management tools, like ASANA, preferred.
• Flexible, with the ability to manage numerous priorities and emerging opportunities. 
• Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
• Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
• Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
• Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
• Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
• Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
• Committed to practicing and supporting wellbeing and a work-home life balance. 
• Experience working and communicating in a remote environment
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Our Benefits

- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. 

- Pre-tax flexible spending account (FSA) for both medical and dependent care.  

- Pre-tax transit and parking spending account.  

- Employer-paid life insurance and accidental death and dismemberment insurance.  

- Employer-paid short and long-term disability insurance.  

For a complete list of benefits, please click here. 

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. 

For more information regarding our Wellness initiatives please visit this link.  

Application Instructions

To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.

Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.