Sr. Technical Project Manager

Why you will love working here

We are a global leader in loyalty marketing.  

We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The programs we deliver reach more than 330M consumers through loyalty. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most. 

We are a mission and values driven company.  

Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.  

We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients. 

About the team and what we’ll build together

As a Senior Project Manager within our Project Management Office (PMO), you will lead and oversee client-facing IT integration projects from inception to completion with FI clients. You will be responsible for ensuring the successful delivery of projects within scope, on time, and within budget while exceeding client expectations. This role requires strong leadership, communication, and technical skills, as well as the ability to navigate complex stakeholder relationships and drive cross-functional teams towards project success.

How you will make an impact

• Project Planning and Execution:

• Lead the development of project plans, timelines, and budgets in collaboration with stakeholders, ensuring alignment with client objectives and business requirements.
• Drive the execution of project activities, managing resources, tasks, and deliverables to meet project milestones and deadlines.
• Monitor project progress, identify potential risks and issues, and implement mitigation strategies to keep projects on track.

• Stakeholder Management:
  • Serve as a primary point of contact for clients, establishing and maintaining strong relationships to understand their needs, expectations, and concerns.
  • Communicate effectively with internal and external stakeholders, providing regular updates on project status, risks, and issues.
  • Manage stakeholder expectations and negotiate scope changes as necessary to ensure successful project outcomes.
• Team Leadership and Collaboration:
  • Lead cross-functional project teams, providing direction, guidance, and support to team members throughout the project lifecycle.
  • Foster a collaborative team environment, promoting communication, teamwork, and accountability to achieve project goals.
  • Coach and mentor junior project managers and team members, fostering their professional growth and development.
• Quality Assurance and Risk Management:
  • Ensure the quality of project deliverables meets or exceeds client expectations and industry standards.
  • Proactively identify and assess project risks and issues, developing and implementing risk mitigation and contingency plans as needed.
  • Conduct regular project reviews and audits to monitor compliance with project management processes and best practices.
• Continuous Improvement:
  • Identify opportunities for process improvements and efficiency gains within the project management function.
  • Lead lessons learned sessions at the conclusion of projects to capture key insights and best practices for future initiatives.
  • Contribute to the development and refinement of project management methodologies, tools, and templates.

What you need to be successful

• 5-7+ years of PM experience working in a fast paced and dynamic environment
• Strong expertise in leading and managing large-scale projects with cross-functional teams
• Bachelor’s degree, or equivalent work experience
• PMP certification preferred but not required
• Experience managing projects at a software development company
• Expertise in project management using various methodologies (ex. Waterfall, Scrum, Kanban)
• Understanding of the software development life cycle (SDLC)
• Experience with systems integration
• Working knowledge of cloud infrastructure
• Experience managing the project life cycle with tools like; Jira, Workfront, Microsoft Project
• The ability to prioritize (and reprioritize) tasks across many concurrent efforts
• Attention to detail – ability to capture those tasks that everyone assumes will be completed, that might otherwise slip through the cracks
• Unafraid to make mistakes, learn from them, and avoid making them again
• An honest, enthusiastic, and positive person!

Our teammates are at the heart of everything we do 

Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like PeerFit, to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching and annual profit sharing all make Kobie a perfect place to build your career. 

Kobie a place for all

We don’t just accept differences – we embrace, share, and celebrate them! 

Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.   

We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.