Business Banking Quality Control Specialist

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description: The Business Banking Quality Control Specialist serves as a critical gatekeeper to ensure that all business banking processes meet the highest standards of quality, accuracy, and compliance. This role is pivotal in reviewing and auditing agreements, verifying documentation against system information, and ensuring all necessary approvals are in place. Working closely with banking and management teams, the Business Banking Quality Control Specialist will identify discrepancies and recommend corrective actions according to mandated timelines. 

• Perform reviews and audits to mitigate potential risks in accordance with policy, regulation, and law
• Perform quality control assessment on business banking agreements to ensure documentation is in compliance with bank policy and authorizations are filed in a timely manner
• Prepare and review reports on an ongoing basis to identify discrepancies, ensure accuracy of data in system(s), and communicate corrective action to bankers and/or management 
• Process research requests as it relates to specialty 
• Assist in collecting required documentation and addressing observations during outsourced audits to ensure compliance and process improvement
• Work closely with management to enhance or correct existing processes
• Assist with process procedures and reference manuals, such as by testing and making recommendations
• Accurately prepare reports within set timelines to identify trends and inconsistencies
• Perform all other duties as assigned

• A minimum of 2 years of business banking experience
• Knowledgeable with bank regulations
• Familiarity with commercial banking procedures/policies to support quality control functions
• Treasury management or deposit operations experience preferred
• Strong judgment and attention to detail 
• Willingness to take on new challenges in a fast-paced startup environment
• Strong organizational skills 
• Self starter, engaged, proactive and ready to roll up your sleeves 

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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