Deposit Operations Specialist I

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description: We are seeking a Deposit Operations Specialist I to join our team. This role supports deposit operations by performing routine reviews, maintaining accurate account records, assisting with routine reporting, and ensuring compliance with internal policies and procedures. With a foundational understanding of basic deposit operations, this role will collaborate closely with internal teams to ensure smooth, day-to-day processes. 

The ideal candidate will be detailed-oriented and proactive in their approach to routine problem-solving and comfortable managing multiple tasks at once. 

• Maintain data accuracy and operational efficiency across deposit operations functions 
• Perform routine account, transaction, and hold reviews to ensure accuracy and compliance with established procedures 
• Perform routine account maintenance, ensuring consistent data integrity for internal and regulatory needs 
• Assist with preparing documentation for internal and external audit processes and legal requests 
• Index and archive documents to ensure accurate record-keeping, easy retrieval, and compliance
• Address operational issues by following established procedures and collaborating with internal teams for resolution
• Prepare and maintain basic internal reports to support operational needs and ensure stakeholders have accurate, up-to-date information
• Coordinate with internal teams to track, report, and resolve operational issues, driving continuous improvement in processes and documentation
• Assist with the update and implementation of policies and procedures in response to regulatory or operational changes 
• Perform all other duties as assigned

• 2+ years of Deposit/Retail Banking experience
• Are intellectually curious and detail oriented
• Foster divergent opinions
• Thrive working in a fluid environment with high autonomy
• Love to collaborate to get to the best, most efficient outcome
• Embody the growth mindset and bring a self-driven and self-starter mentality to your work
• Have high ethical standards
• Use a systematic approach in solving problems through analysis and evaluation of alternative solutions
• Analyze complex problems and recommend creative solutions while maintaining compliance with all laws and regulations

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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