Senior Quality Assurance Specialist

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description: The Senior Quality Assurance Specialist will act as a gatekeeper to ensure the highest quality standards are maintained throughout the lending origination processes.  The Senior Quality Assurance Specialist will be responsible for the identification and tracking of missing documentation.  

• Review new, renewed, and modified loans for accuracy and compliance before loan closing
• Review closed loans for accuracy and completeness
• Review collateral agreed upon in the promissory note for completeness
• Ensure proper insurance has been applied 
• Champion of FDICIA for Loan Operations system and processes
• Quarterly testing of  loan system control points for FDICIA compliance
• Review and reporting of Loan System Release Notes
• Possessory collateral management
• Annual Appraiser review and tracking
• CRA applicable review
• FHLB loan pledging verification
• Potential future HMDA champion
• Collaborate with Lending team members to facilitate a high level of integrity as it relates to data in Sageworks and loan packages
• Be responsible for the identification and tracking of missing documentation
• Act as an integral member of the client engagement team that will be involved in each transaction within an assigned portfolio
• Perform pre-closing and post-closing reviews of all new or modified loan transactions 
• Analyze executed documents for accuracy and completeness
• Identify any closing errors and/or missing items.  
• Ensure required loan file documentation is accurately scanned into the system of record
• Review and clear loan file maintenance alerts promptly 
• Use the core system and associated query software to monitor loan system data integrity by spotting data inconsistencies
• Perform all other duties as assigned 

• A minimum of 5 years of experience in processing, document preparations or post-closing commercial and consumer loans
• Experience in operational support in a fast-paced and high-volume loan department
• Extensive knowledge of Commercial and Consumer loan products
• Knowledge of HMDA, CRA and FDICIA
• Ability to understand and use data derived from systems to determine data integrity
• Microsoft suite or Google Drive of products including experience in excel or similar data management programs
• Excellent communication skills

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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