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Senior Engineering Manager (Superapp)

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

  • We're building one of the world’s leading fintech companies and are off to a strong start:

  • One of the UK’s newest unicorns with a team of just over 400 people

  • Among the fastest-growing tech companies in the UK

  • Profitable since 2017

  • Backed by top investors including Balderton Capital and Goldman Sachs

  • Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

  • Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

  • Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

  • Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About Lendable


Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

 

> We're building one of the world’s leading fintech companies and are off to a strong start:

> One of the UK’s newest unicorns with a team of just over 400 people

> Among the fastest-growing tech companies in the UK

> Profitable since 2017

> Backed by top investors including Balderton Capital and Goldman Sachs

> Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)


So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

 

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.



Join us if you want to


> Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

> Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

> Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting



About the role


Senior Engineering Managers at Lendable are a unique breed, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project and process aligns seamlessly with our mission and values. They manage across broad areas of scope, directly or through their Engineering Managers, and they build a resilient foundation for sustained success by focusing on team growth and technical innovation.


We’re looking for a Senior Engineering Manager to join the team delivering our Zable App, used by over 1 million customers on iOS and Android. In this role you will be responsible for the delivery efficiency, technical excellence, and cross-functional collaboration of the SuperApp team, balancing feature development with technical investments and maintaining high team development standards. You’ll achieve this through managing and mentoring two Engineering Managers as they lead their teams and your own team of engineers.


There’s much to accomplish as a Senior Engineering Manager at Lendable. You’ll be accountable for a high-performing, resilient team that achieves today’s objectives while building a foundation for long-term success. From enhancing delivery quality to developing a robust, valuable platform, your work will ensure we deliver impactful solutions that meet the needs of our customers and stakeholders alike.


Our Tech Stack 


The backend of our Zable app is Kotlin, AWS, GraphQL and the frontend is React Native with TypeScript. Across the rest of Lendable we also use PHP 8, Symfony 6&7, Kotlin, AWS, MySQL, PostgreSQL, RabbitMQ, Docker, Kubernetes, React & React Native, TypeScript, MobX, Redux, Stylus and SASS, Jenkins, Behat, PHPUnit, Jest, Selenium, Maestro and Detox.




How you'll have an impact

  • Manage and mentor your Engineering Managers to ensure that they and their teams are high performing across our pillars of delivery, people management, technology and cross functional collaboration.

  • Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs focused on customer satisfaction and delivery timelines.

  • Collaborate with the Head of Product and Product Managers to balance feature development with technical improvements, achieving a sustainable pace for the team that aligns with business outcomes.

  • Build and develop a high-performing team by resource planning, recruiting and ensuring that your teams conduct regular assessments, cross-training, and implementing clear career progression pathways, supporting team resilience and adaptability.

  • Drive technical strategy in alignment with business goals, ensuring a consistent approach between teams and helping your EMs, Tech Leads and senior engineers to make strategic trade-offs between short-term deliverables and long-term technical investments.

  • Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team’s area.

  • Facilitate cross-team collaboration to align on shared objectives and integrated roadmaps, ensuring seamless workflows and supporting key OKRs across dependent teams.

  • Embed continuous feedback within the team culture, fostering an environment of continuous improvement and aligning the team’s performance with organisational goals.


What we're looking for

  • A degree in Computer Science or relevant experience in software engineering and technical management.

  • 6+ years of experience in engineering leadership roles, managing managers and operating across a broad business domain. 

  • A strong track record in driving delivery processes, team development, technical strategy, and cross-team collaboration.

  • Strong understanding of the mobile app development process and experience managing cross functional backend and frontend teams in an environment with dependencies on other business areas. 

  • Demonstrated ability to balance feature delivery with technical improvements, ensuring a sustainable and high-quality pace for the team.

  • Strong business acumen and a proactive approach to gaining deep business context, enabling alignment of technical decisions with broader business goals.

  • Proven experience in owning delivery timelines and quality outcomes, with the ability to identify and resolve bottlenecks quickly and efficiently.

  • Skilled in building high-performing teams, with experience in skills assessment, cross-training, and fostering a continuous learning and improvement culture.

  • Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices.

  • Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and senior business stakeholders.

  • Proficiency in managing incidents and on-call processes, ensuring platform robustness and reliability.


Interview process

  • A quick phone call with someone from the People Team

  • An Introductory call to the role with either our CPTO or one of our VPs of Engineering

  • Three onsite interviews:

  • Delivery Management and Team Collaboration

  • Technical Interview (don’t worry, we won't ask you to code) 

  • People and Team management

  • One last interview with someone from the senior leadership team.


Life at Lendable (check out our Glassdoor page)


> The opportunity to scale up one of the world’s most successful fintech companies.

> Best-in-class compensation, including equity.

> You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

> Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

> We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

> ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London


Check out our blog!

Life at Lendable (check out our Glassdoor page)

  • The opportunity to scale up one of the world’s most successful fintech companies.

  • Best-in-class compensation, including equity.

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.

  • Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • ​We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!

Average salary estimate

$105000 / YEARLY (est.)
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What You Should Know About Senior Engineering Manager (Superapp), Lendable

Lendable is on the lookout for a talented Senior Engineering Manager to join our dynamic team! As one of the UK's fastest-growing fintech companies, we're on a mission to revolutionize consumer finance by making it faster, cheaper, and friendlier. With a passionate workforce of over 400 and strong backing from renowned investors like Balderton Capital and Goldman Sachs, we've successfully rebuilt major consumer finance products. This is an exciting opportunity to lead our SuperApp team, where your strategic insight and technical leadership will play a pivotal role. Here, you'll manage and mentor two Engineering Managers while directly supporting a high-performing team of engineers. Your main quest will be to ensure seamless collaboration, drive delivery efficiency, and foster a culture of continuous improvement. You'll have the chance to work with cutting-edge technologies like Kotlin, AWS, and React Native, guiding your team to balance innovative feature development with crucial technical investments. At Lendable, we believe in empowering you right from day one—take ownership, make impactful decisions, and build a resilient foundation for our future. Join us for a fulfilling journey where your expertise will shape a platform used by over 1 million customers across the UK and US. If you're ready to step into a role with great responsibilities and fantastic growth opportunities, Lendable is where you want to be!

Frequently Asked Questions (FAQs) for Senior Engineering Manager (Superapp) Role at Lendable
What are the main responsibilities of a Senior Engineering Manager at Lendable?

As a Senior Engineering Manager at Lendable, you will oversee the delivery efficiency and technical excellence of the SuperApp team. This involves managing and mentoring Engineering Managers, optimizing delivery processes, and collaborating closely with Product Managers to balance feature development with essential technical improvements. You're responsible for building high-performing teams and ensuring alignment with both technical strategies and business goals.

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What qualifications are needed for the Senior Engineering Manager position at Lendable?

Lendable requires candidates for the Senior Engineering Manager role to have a degree in Computer Science or relevant software engineering experience, along with at least 6 years in engineering leadership roles. Experience managing teams and navigating complex business environments is crucial, as is a deep understanding of the mobile app development process. Proven success in driving delivery processes and fostering a culture of continuous improvement will stand you in good stead.

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How does Lendable promote team development for Senior Engineering Managers?

At Lendable, team development is a key focus for Senior Engineering Managers. You will be expected to conduct regular assessments, implement cross-training initiatives, and create clear pathways for career progression. The goal is to build a resilient and motivated team that continuously seeks to improve and adapt to challenges while maintaining a high performance standard.

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What technologies will a Senior Engineering Manager at Lendable be working with?

Lendable’s tech stack includes Kotlin, AWS, GraphQL for backend development, and React Native with TypeScript for the frontend. Additionally, knowledge of PHP 8, Symfony, MySQL, PostgreSQL, Docker, and other modern technologies is beneficial as Lendable continuously seeks to innovate our platform.

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What is the interview process for a Senior Engineering Manager at Lendable like?

The interview process at Lendable for the Senior Engineering Manager position starts with a quick phone call with the People Team, followed by an introductory call about the role. Candidates will then participate in three onsite interviews focusing on delivery management, a technical discussion, and people management, concluding with a conversation with a senior leader. This structured approach helps us get to know you and assess your fit for our team.

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Common Interview Questions for Senior Engineering Manager (Superapp)
Can you describe your experience managing engineering teams in a fintech environment?

When answering this question, focus on specific examples where you led teams in a fast-paced fintech context, highlighting the outcomes of your leadership, such as successful project launches, improvements in team delivery, or innovative solutions to challenges.

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What strategies do you use for balancing short-term deliverables with long-term technical investments?

Discuss techniques such as prioritization frameworks, stakeholder collaboration, and setting clear OKRs to align immediate tasks with broader objectives. Illustrate your answer with examples from past roles where you successfully navigated this balance.

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How do you foster a culture of continuous improvement within your teams?

Emphasize the importance of regular feedback loops, retrospectives, and encouraging team members to bring forth ideas. Share specific initiatives you've implemented that improved team dynamics or delivery efficiency.

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Can you give an example of a technical challenge you faced and how you resolved it?

Choose an impactful challenge that demonstrates your problem-solving skills. Outline the situation, the solution you implemented, and the positive results that followed, demonstrating your strategic thinking and technical expertise.

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What is your approach to mentoring engineering managers?

Explain your mentorship style, such as setting clear goals, providing regular feedback, and encouraging autonomy. Provide examples of how you've guided managers in their professional development and how their growth benefitted the team.

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How do you ensure effective cross-team collaboration?

Talk about tools and practices you utilize to facilitate communication and collaboration across teams. Offer instances where incorporating cross-team initiatives led to improved outcomes or accelerated project timelines.

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What key metrics do you track to measure delivery quality and success?

Discuss relevant metrics like cycle time, incident frequency, and customer feedback. Illustrate how these metrics influenced decision-making and improvements in your previous teams' performance.

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How do you handle conflict within your team?

Describe your conflict resolution strategies, emphasizing direct communication, mediation, and finding common ground. Providing a specific situation where you managed a conflict would reinforce your answer.

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What role does business acumen play in your engineering leadership?

Detail the significance of understanding business goals in guiding your team’s technical decisions. Explain how your insights have shaped project alignments, and fostered better relationships with stakeholders.

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What do you believe are the most important qualities for a Senior Engineering Manager?

Share your perspective on the essential qualities, such as strong communication skills, empathy, technical knowledge, and strategic thinking. Provide examples from your experience where these traits led to successful team dynamics.

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Founded in 2014, Lendable offers loans to consumers by matching them with investors. It aims to make loan applications easier and quicker by using technology to automate credit decisions and give borrowers instant, personalized interest rates. Len...

38 jobs
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Full-time, hybrid
DATE POSTED
January 28, 2025

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