Patient Coordinator

Link Home Therapy is looking to hire a passionate Patient Coordinator to join our team.This role will be responsible for overseeing the day-to-day administrative tasks, scheduling, managing appointments and providing overall support at our therapy clinic at an independent living center.

Location: Full-Time On-site in Dearborn, MI

• Administrative Support: Provide general administrative support to clinical staff and management, including answering phones, managing emails, and handling correspondence.
• Patient Support: Assist patients with check-in and check-out procedures. Manage and verify patient information and insurance details.  Ensure that patients understand medical instructions and appointment details. Help patients navigate the healthcare system and access resources.
• Scheduling & Coordination: Answer incoming patient calls, emails, and inquiries. Schedule and confirm patient appointments, follow-up visits and reminders.  Provide detailed information regarding procedures, services, and doctor’s availability. Address patient concerns or direct them to the appropriate personnel.
• Maintenance: Serve as a liaison with building management and service providers to ensure the office is well-maintained.
• Communication: Act as a point of contact for internal and external communications, ensuring timely responses and follow-up.
• Marketing: Coordinate with local vendors and business to promote assisted living facility services. Build and maintain relationships with community to assist in growth of Link Home Therapy. 

• High school diploma or equivalent experience
• Prior experience in healthcare administration, medical office, or patient coordination preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient with MS Office Suite
• Ability to multitask and prioritize in a fast-paced environment.
• Compassionate and empathetic toward patient needs.

• $20-$23/HR