Sr. Manager, LMS Global Accounts

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

This role will be based in London, United Kingdom.  

In this role, you will be responsible for overseeing a team of front-line Account Directors and Client Solutions Managers who own the client relationship, develop marketing solutions for our largest, and often most challenging global customers, uncover incremental revenue, optimize campaigns to ensure client objective is met, prove the value delivered to clients such that they grow their investments, and bring insights that help refine client strategy. The Sales Manager will inspire and coach their team of Account Directors and Client Solutions Manager to excel in their role and to accelerate success for our clients. You will create impact outside of your core function by demonstrating excellence in leadership, providing leverage across cross-functional teams and stakeholders, and produce results to help us scale effectively. 

Responsibilities: 
 
Invest in Team & Talent 

• Hire, lead and inspire a team of Account Directors and Client Solutions Managers: invest in their career development, coach them to perform to high standards, and empower them to create impact internally and for their clients through regular team engagement 
• Anticipate team hiring needs. Regularly engage with top, passive & diverse talent to ensure hiring pipeline and ensure speedy hiring when needs arise 
• Provide data-driven, open, honest and constructive, as well as fast feedback when it comes to skill gaps and training, and execute effective performance management 
• Ensure that your Strategy is aligned with that of the broader team/ business and inspire your team to deliver against it. 
• Lead your team with an agile mindset, focused on problem-solving through creative solutions, and thrive in an environment where growth and change are the only constants. 

Lead Operational Excellence 

• Identify, solution design, build the business case and execute key initiatives for Strategic Accounts 
• Partner with relevant stakeholders to develop and implement your business strategy to ensure your market achieves its goals, across areas like Segment strategy, BU, Quota Setting, Leadership Plans etc. 
• Where relevant, Own key relationships with Sales Ops, Product, Insights, Marketing, Sales Readiness and other stakeholders to support and influence their cross-functional work 
• Provide regular business updates to management on team, business and customer performance and accurately forecast your revenue 
• Be an expert on the components and best practices of LinkedIn Products, LinkedIn workflows, systems and execution 

Drive Revenue & Results 

• Inspire your team and cross-functional partners to bring to life the strategy for growing and supporting our managed customers while achieving your revenue targets 
• Stay current on industry trends and competitive landscape to uncover opportunities that drive long-term value for customers 
• Shape and actively lead vertical-specific industry engagement and event strategies. 
• Ensure your team thinks “client-first”, relying on metrics that matter: long-term revenue growth, customer value, and customer understanding of the LinkedIn platform. 
• Identify, implement and track the Key Performance Indicators to drive the focus of your team to deliver customer value and revenue growth 
• Do more with less and think globally to achieve collective goals. 

Demonstrate LinkedIn Culture & Values 

• Understand and be able to articulate the overall business objectives of LinkedIn and its value proposition to the advertising community 
• Consistently lead by example through our LinkedIn values and culture, creating awareness for team members through collective interactions 
• Build a culture of inclusion and belonging for your team and those around you.  

Basic Qualifications: 

• 5+ years of formal people leadership experience 
• 8+ years of experience in the digital advertising or related industry 
• 6+ years of leadership experience including a track record of developing consultative selling strategies for large enterprise organizations 

Preferred Qualifications: 

• Proven experience at building and running successful sales organizations 
• Experience managing customers in pan European Markets  
• Demonstrated success in managing and growing a portfolio of established, mature account relationships 
• Experience managing customers in the Tech, Professional Services or Manufacturing sectors 
• Know-how/application of sales methodologies (eg. Value selling, Challenger sales, Solution Selling, Sandler, MEDDIC, SPIN, NEAT etc.) 
• Strong collaborator that works well cross-functionally, across the company, and externally 
• Demonstrated ability to lead, inspire, and work in a rapidly changing environment 
• Ability to inspire creativity throughout the organization 
• A high degree of analytical acumen and demonstrated ability to project and assess the commercial impact of current and proposed sales practices. 
• Extensive experience working with both agencies and direct advertisers to provide world-class customer service to clients 
• Strong board-level executive presence and experience managing senior stakeholders 
• Strong oral and written communication skills; ability to communicate effectively to C-level audience; ability to story tell & good at presentations 
• Knowledge of Sales planning, forecasting and CRM tools 

Suggested Skills:  

• People Leadership of Senior Commercial Talent  
• Extensive Experience in Digital Marketing Industry 
• Sales Planning and Business Forecasting Skills  
• Strong Senior Stakeholder Management and Engagement Skills.  

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