Account Manager

Join a Global Team Making a Lasting Impact with Lumivero 

Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. 

The Role

Lumivero is seeking an experienced Account Manager to drive the expansion of business within our largest and most visible customers. The Account Manager is a strategic member of the Go-to-Market team, responsible for providing business leadership and creative direction within our key account portfolio.

Reporting to the Director of Enterprise Account Management, the Account Manager will be selling at the most strategic level within each account and implementing a broad strategy for revenue expansion. You will work closely with client success, marketing, and product teams to maximize the value of each relationship.

This is a challenging role that will test your sales skills, strategic thinking capabilities, and resilience. The right candidate is a technically savvy problem-solver who can close deals while also building strong relationships with future clients. Success will require a strong knowledge of Lumivero’s product portfolio, our existing clients, and the ability to connect our solutions to problems buyers are trying to solve.

• Act as the primary relationship manager and liaison between key customers and Lumivero.
• Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint,
• introduce new software products and increase wallet share.
• Manage the full sales cycle with customers using a consultative, relationship-driven approach.
• Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies.
• Define a relationship strategy within each account.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM.
• Provide summaries to management regarding revenue opportunities and risks, and any product feedback or insights from our top clients.

• 5+ years’ work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaining high value accounts in a SaaS environment.
• 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quotacarrying roles.
• Effective strategic communication with all levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite.
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision- makers.
• Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information.
• Proficient working with Salesforce.com, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.

• Graduate of formal sales (Challenger, Solution Selling, etc.) programs.
• Experience successfully selling data intelligence SaaS software to Fortune 1000 brands.

• An annual performance-based bonus to recognize personal excellence. 
• Annual tech stipend to get what you need to do your best work.
• Flexible remote first work environment and a diverse, global team. 
• Opportunities for career advancement as Lumivero grows.

Help Transform Our World with Powerful Insights – Join Our Team! 

At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster! 

Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve. 

Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.   

Lumivero is an E-Verify Employer. You can review the E-Verify Poster.  Lumivero is committed to supporting individuals requiring accommodation in the application process.