Accounts Receivable Analyst

Join a Global Team Making a Lasting Impact with Lumivero 

Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. 

Position Overview:

The Accounts Receivable Analyst on our Accounts Receivable team supports proactive management and collections of customer accounts. Utilizing strong attention to detail and organization skills, this person manages a book of collections for global customer accounts. An effective communicator, they assist in managing the Collections and AR queues in the CRM. They collaborate on other key finance tasks including the annual audit and other duties to support an effective team.

This person is proactive, organized, and able to communicate effectively in written and verbal communications. They possess a strong understanding of collections, customer payments, billing and accounting systems, and can manage a high volume of transactions across multiple subsidiaries. The Accounts Receivable Analyst can work accurately and effectively in a complex environment, manage priorities, and meet important deadlines.

This role is full-time, non-exempt and will report to the AR Manager. This role is remote in the USA or hybrid in Denver, Colorado.

• Account Management
• Proactively manage and collect payments on assigned customer accounts
• Provide weekly updates on collection accounts and escalate as necessary
• Block software for non paying customers
• Send monthly list of bad debt to third party collections agency
• Help manage and work pending cases in Monto app for customer billing portal issues.

• Responsible for putting together weekly AR aging buckets report.
• Quarterly AR allowance calculation
• Other ad-hoc AR related reports as needed

• Respond promptly to emails received in the Collections and AR queues in Salesforce, providing clear and professional communication.

• Assist with annual audits, providing necessary documentation and support.
• Ensure compliance with all company policies and procedures, contributing to a
• safe and orderly work environment.
• Work with Orders and Sales Ops Teams to help with PO and billing issues.
• Perform other job-related duties required for effective team operations.

• 2-3 Years of experience in a Collections or Accounts Receivable function. Preference for experience working in SaaS.
• Strong understanding of the billing process and relevant systems.
• Able to manage global collections accounts with a wide range of customers.
• Solutions-oriented and a keen problem solver.
• Excellent interpersonal skills and able to communicate effectively verbally and in
• writing.
• Demonstrated ability to accurately work under pressure, set priorities, multitask,
• and meet deadlines.
• Able to work effectively independently and as part of a team. Be able to thrive in
• a remote-first environment. Possess drive, initiative, and independent problem- solving skills.
• Intermediate to advanced skills for Microsoft Office products, particularly Excel.

• Associate or bachelor's degree in accounting, finance, or related discipline.
• Experience with Netsuite, Salesforce, and Zuora.

• Annual base salary is $60,000 - $65,000, depending on qualifications.
• An annual performance-based bonus to recognize personal excellence. 
• Annual tech stipend to get what you need to do your best work.
• Flexible, remote first work environment and a diverse, global team. 
• Opportunities for career advancement as Lumivero grows.`

Help Transform Our World with Powerful Insights – Join Our Team! 

At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster! 

Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve. 

Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.   

Lumivero is an E-Verify Employer. You can review the E-Verify Poster.  Lumivero is committed to supporting individuals requiring accommodation in the application process.