Senior Manager, Retail Business Development

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.  

Parfums Christian Dior is part of the LVMH Group.  

POSITION OVERVIEW

The Sr. Manager of Retail Business Development will be a critical leader on the direct retail team, serving as project manager and 360 strategy lead in the build out of a new distribution channel, as well as owner of said channel incl. monitoring performance, identifying opportunities, and making recommendations to further drive sales and elevation of the client experience. This role will require seamless advanced planning, agility, and problem solving to address opportunities that emerge during all stages of planning and execution.

ESSENTIAL DUTIES & RESPONSIBILITIES

•  Strategic Leadership: Develop and implement comprehensive business models, executive briefs, and proposals for new retail opportunities. Provide strategic input and execute activities that align with company-wide priorities.
• Project Ownership: Lead the planning and execution of new retail expansion channels, ensuring seamless coordination across all stages of development. Manage the pipeline of future openings, prepare for and lead 360 project calls with senior cross-functional partners, maintain an updated calendar to ensure all stakeholders are informed of key dates and changes, and own all follow up.
• Performance & Business Driving: Oversee and analyze store performance daily and weekly in order to build tailored strategies to deliver financial objectives. Clearly communicate and partner on channel strategies with corporate partners: Supply Chain, CRM, Visual Merchandising, Retail Development, Finance, Marketing, and more.
• Innovation & Continuous Improvement: Stay abreast of the retail landscape, identifying new opportunities in Direct, Wholesale, and Digital channels. Conduct post-launch reviews to define best practices and drive continuous improvement. Develop new tools and processes with a continued eye on efficiency.
• Financial Management: Manage project budgets, track spend vs. total budget, and ensure financial objectives are prioritized and met. Leverage financial reports to drive business decisions.
• Internal Client Service Mindset: Be the face of the distribution channel. Support on-the-ground along with Retail Operations leads in advance of and during openings. Be a critical business point of contact for store teams and ensure regular presence in stores; gather and raise feedback to cross-functional teams, recommending and collaborating on opportunities to drive sales and enhance client experience.
• Coaching and Development: Involvement in department’s succession planning by training, developing and identifying support personnel. Promote a positive, united work environment within the team and across departments while challenging status quo.

RETAIL INNOVATION TEAM MISSION

The Retail Innovation team at Parfums Christian Dior is leading the evolution of luxury fashion beauty and fragrance through the exploration and testing of new and distinctive retail experiences and models to further enrich client relationships with the Maison.

• 8-10 years of experience with a background in retail strategy, financial analysis, budgeting, and 360 project management. Ideally with experience in beauty and fragrances, vertical retail, D2C, and / or luxury fashion environment.
• Excellent interpersonal and communication skills, with the ability to influence stakeholders across management levels.
• Maintains composure and remains solutions-oriented even in high pressure, ambiguous situations.
• Strong time management and prioritization skills. Sense of urgency. Thrives in dynamic, fast-paced environments.
• Entrepreneurial mindset, ability to wear multiple hats, being hands-on and in the details, while also being able to zoom out through high level strategy.
• Ability to understand and leverage financial reports to drive business.
• Client experience focused with an eye for details.
• Self-starter, ability to take initiative, ownership, and accountability for their work.
• Proven leadership skills with the ability to inspire and develop colleagues and/or direct reports. Experience with people management a plus.
• Passion for the beauty and fragrances industry, competitive landscape & trends.
• Exceptional computer skills required, including advanced Excel and PowerPoint.
• Experience working with a foreign parent company a plus
• Ability to travel within market.
• Ability to flex schedule to include weekend and evening work as needed.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $135,000-$145,000.