Sr. GTM Strategy & Ops Manager

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the role

Lyra Health is looking for a driven, highly motivated Sr GTM Strategy & Ops Manager with healthcare, benefits or consulting experience to join our growing GTM Ops team. The Sr GTM Strategy & Ops Manager will oversee and coordinate projects across GTM teams, ensuring that initiatives are delivered on time, within scope, and aligned with our strategic goals. This role requires strong leadership, exceptional organizational skills, and a deep understanding of both project management and how Lyra’s mental health solution fits into an employer’s overall benefits strategy. In this role you will balance and manage high-priority, high-visibility GTM strategy projects with meticulous attention to detail—while always keeping the big picture of how each project fits into Lyra’s overall mission and strategy in mind. 

The successful candidate will be flexible but determined and one who enjoys tackling hard problems, increasing efficiencies, reducing manual work and working with teams to achieve goals. This person will build relationships with internal and external partners and stakeholders to understand GTM team needs and priorities, clarify objectives and clearly communicate project plans. The ideal candidate is passionate about the details, thinks multiple steps ahead, is known for being a successful problem solver, fosters a collaborative team environment, and will set the tone for delivering excellence to partners throughout Lyra.

• Lead the planning and implementation of assigned GTM projects from inception to completion, ensuring alignment with business objectives
• Translate and prioritize business needs and drive cross-functional projects that involve GTM teams - owning planning, execution, and communications
• Develop and manage cross-functional project plans and timelines, revising them as requirements and needs change
• Develop project documentation, such as agendas, minutes, issue lists, etc.
• Develop and deliver progress reports, proposals, requirements, presentations
• Analyze project successes and failures to ensure continuous quality improvement
• Collaborate with core GTM team members, key stakeholders and cross-functional teams
• Manage the day-to-day operational and tactical activities of assigned projects
• Develop and execute analysis in support of strategic planning, partnerships, and business development 
• Manage relationships with external partners in support of strategic initiatives as needed
• Use a data driven approach to initiate, improve and scale current GTM processes
• Evaluate and refine project management processes, tools, and methodologies to enhance efficiency and effectiveness within the sales team.

• Prior work experience in benefits, healthcare, consulting or digital health 
• 6+ years of demonstrated success in leading strategic projects, preferably in a high-volume, fast-paced environment
• Proven track record of managing multiple complex projects simultaneously 
• Excellent written, verbal and interpersonal communication skills, with the ability to engage and influence stakeholders at all levels
• Proficient at leveraging technology to track and manage deliverables and timelines, including using project management software (e.g., Asana, Microsoft Project), CRM tools (e.g., Salesforce), Excel or Google Sheets and pivot tables
• Excellent critical thinking, analytical and problem solving skills including the ability to analyze data and create insights
• Comfortable facilitating meetings, presenting to leaders and cross-functional teams
• Decisive, but respectful of and adaptive to changing priorities while keeping teams on track
• Ability to work independently and collaborate with teams
• PMP or equivalent project management certification is a plus

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Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."