Sales Coordinator

M3T Corporation, headquartered in central PA, with an additional office in Virginia, is a Veteran-Owned small business. We are an industry leader in the design, installation, and maintenance of comprehensive security solutions in the Mid-Atlantic states. Established in 2001, M3T Corporation has fostered and continues to develop its reputation as an innovative technology leader and full-service provider for customers.

The Sales Coordinator will play a crucial role in supporting the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between clients, sales representatives, and other departments. This role requires a proactive individual with excellent organizational skills and a passion for customer service. This position will assist with design, pricing, and presentation of business solutions.

Key Responsibilities:

1. Sales Support:

   • Assist the sales team in managing leads, processing orders, and preparing sales documents.
   • Coordinate and schedule meetings, product demonstrations, and follow-ups with potential clients.
   • Prepare and maintain accurate sales reports, forecasts, and performance metrics.

2. Client Communication:

   • Serve as a primary point of contact for client inquiries, ensuring prompt and professional responses.
   • Handle client onboarding and ensure a smooth transition from the sales process to project implementation.
   • Address and resolve client issues or concerns in collaboration with other departments.

3. Administrative Duties:

   • Maintain and update ERP system with client information, sales activities, and pipeline status.
   • Assist in the preparation of proposals, contracts, and other sales-related documentation.
   • Organize and maintain sales-related files, records, and documentation.

4. Coordination and Collaboration:

   • Work closely with the sales team, project management department, procurement department and other internal stakeholders to align sales strategies and objectives.
   • Coordinate with the installation and technical support teams to ensure timely and accurate delivery of services.
   • Support the development and execution of sales campaigns and promotional activities.

5. Market and Product Knowledge:

   • Stay informed about industry trends, market conditions, and competitors to provide relevant information to the sales team.
   • Develop a strong understanding of the company’s security products and services to effectively communicate their benefits to clients.

What we offer!

- Competitive pay

- Training and certification opportunities

- Employee & family health, dental and vision insurance

- 100% employer paid Life Insurance policy

- Paid time off and paid holidays

- 401(k) Retirement Plan with company match

- Employee Assistance Program