Ocean Export Coordinator

The primary purpose of the Ocean Export Coordinator is to research rates, routings, or modes of transport.  Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services such as storage and inland transportation. The Ocean Export Coordinator is proficient in Export Documentation. 

Duties and Responsibilities:

• Select shipment routes, based on nature of goods shipped, transit times, or security needs.
• Arrange for special transport of cargo as necessary or requested by customer.
• Calculate weight, volume, or cost of good to be moved.
• Coordinate container loading, including live load, drop and pick up, and drayage.
• Prepare documentation meeting all requirements for entry into foreign commerce and compliance.
• Arrange bookings with steamship lines via phone, internet, or portals.
• Produce and transmit shipping instructions to steamship lines.
• Communicate with vendors.
• Track and trace shipments in route to ports and with steamship lines.
• Maintain accurate record of document release dates relative to cargo shipping dates
• Communicate and follow up with customers regarding complaints, questions, and other special instructions.
• Coordinate destination delivery or storage arrangements with Foreign Agent Network.
• Negotiate with Bank Letter of Credit shipments including documentation.

Qualifications: 

• Bachelor's Degree in Business or Logistics preferred, but not required.
• Cargowise knowledge preferred.
• 1-2 years of experience required. Transportation and International Logistics industry experience required, Ocean Exports preferred.
• Min 3 years of high level customer service experience.
• Strong communication skills required, including the ability to quickly respond to requests for assistance or information.
• Ability to organize and prioritize workload; ability to meet deadlines.
• Must have demonstrated critical thinking skills and be process oriented. 

This is a full time, in office (not remote) position. 

The salary will be commensurate with education and experience: $55,000 - $65,000

Benefits:

• 401(k)
• Dental, Health, Vision, Life Insurance
• 18 days PTO, Holidays, Personal Days