Project Coordinator - #34059

Company Profile:

Our client specialises in strategic talent and people solutions for scale-ups. Their proven processes and frameworks eliminate high recruitment costs, elevate employer brand and employee value proposition, and develop and retain exceptional people. While they may assist with talent acquisition, their broader focus includes Employer branding, Onboarding, Leadership development, Employee engagement strategies, Aligning individual values with organizational goals.

The company’s approach is more consultative, helping businesses not only find talent but also optimize their people processes and foster long-term growth.

It is an amazing opportunity to be part of a fast-paced, informal, and fun work environment that fosters growth and builds strong relationships.

Overall purpose and responsibilities of the role:

The Project Coordinator will support the Directors to ensure the seamless delivery of the company. This role will coordinate client projects, support recruitment activities, and manage client interactions, ensuring that they deliver an exceptional client experience.

Duties and Responsibilities:

1.Project Coordination Excellence

• Plan, track, and execute project activities to meet client timelines and expectations. Using project management tools to ensure clarity and visibility.
• Coordinate internal and external stakeholders to ensure smooth progress and delivery of project plans, building great relationships with clients.

2.Recruitment Support

• Screen CVs and conduct initial candidate calls to support clients in early-stage recruitment processes, building relationships and delivering an exceptional client experience.
• Use tracking tools to provide accurate and timely updates on candidate progress, ensuring that candidates are progressed in SLAs to deliver a great experience.

3.Survey and Platform Management

• Administer and set up employee survey projects using a bespoke platform, with time and quality accuracy.
• Support in creating reporting and insights reports to deliver to clients.

4.Client Care and Experience

• Act as a first point of contact for client queries, ensuring prompt and helpful responses.
• Maintain strong relationships with clients through exceptional service and proactive communication.

5. Documentation and Reporting

• Create and deliver professional reports, project updates, presentation materials, tools, process materials and other documentation.
• Ensure all client deliverables are accurate, polished, and timely to deliver a great experience to clients.

Must-have Skills / Qualification:

• At least 3 years of experience in project coordination or operations in a professional setting.
• Strong organisational and multitasking abilities.
• Excellent English communication skills, both written and verbal
• Proficiency and confidence in using project management tools and software (e.g., Trello, Asana, Canva or similar).
• Familiarity with recruitment processes and platforms (e.g., LinkedIn, ATS systems).
• Background in recruitment or HR support is highly advantageous.
• Experience in a client-facing role with a focus on customer experience.
• Comfort with handling data and preparing reports using Excel or similar tools.
• Demonstrated ability to work collaboratively within a team while managing individual responsibilities.
• Organized, adaptable, and proactive.
• Confident in speaking directly with clients.
• Possesses a high level of attention to detail.
• Thrives in dynamic environments and excels at multitasking.
• Skilled at balancing multiple responsibilities while maintaining a client-first approach.
• Comfortable working remotely, sometimes with minimal direction.
• Can work independently, even when immediate support isn’t available.
• Will be made to feel part of the team, despite the remote nature of the role.

Job type: Permanent

Emp type: Full-time

Schedule: Monday - Friday, 5PM - 1AM

Location: Work From Home

Industry: Consultancy