Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Solutions Engineer (Government Accounts) image - Rise Careers
Job details

Solutions Engineer (Government Accounts) - job 2 of 2

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Must be located on the East Coast

At Mark43, our mission is to empower communities and their governments with cutting-edge technologies that enhance safety and quality of life for all. We create powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

As a Solutions Engineer, you will play a pivotal role on our Sales team, collaborating closely with various internal teams at Mark43. You will be the glue that holds different stakeholders together as we continue to launch our product with public safety agencies around the world. Your success in this role will come from establishing personal rapport with potential and actual customers, vendors, and other key individuals, allowing for a deep understanding of technical requirements that will ensure the success of our product deployments to public safety agencies. This is a remote position with travel expectations.

What You'll Do

  • Business Development: Collaborate to respond to proposals and convert clients to in-person demos. Become an expert on specific technical considerations regarding RFP requirements.
  • Sales: Attend in-person demos and assist in qualifying, demonstrating, and communicating the Mark43 platform’s technical value proposition to new customers. Provide support to Account Executives and SDRs.
  • Tech Services: Gather technical requirements necessary for successful migrations and integrations for new departments we work with.
  • Deployments: Help manage and execute new deployments and mitigate technical concerns as they arise from communications with our clients.
  • Engineering and Product: Understand and communicate the product roadmap to current and future customers. Inform the roadmap going forward.

What You'll Need

  • 5+ years of enterprise software sales experience.
  • Experience selling to Government and Public Safety Clients (ideally CAD/RMS).
  • Excellent technical writing skills and basic familiarity with the government procurement process (RFP/I/Q).
  • Ability to communicate technical information to non-technical audiences.
  • Ability to run and structure in-depth product demonstrations.
  • Self-motivated and detail-oriented, able to work autonomously.
  • Ability to travel 50-80% with Account Executives to communicate technical value proposition.
  • Understanding of the product lifecycle, from requirements gathering to maintenance support.
  • BA/BS degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.

What You Can Expect From Us     

  • Opportunities for career growth in an environment where your achievements will be celebrated.
  • Building mission-critical and socially responsible software to enable first responders to better serve their communities.
  • Work in a fast-paced, collaborative team environment with intelligent and humble coworkers.
  • A team that respects and embraces your ideas and expertise.
  • A high degree of freedom and autonomy in building the best possible solutions to suit our unique business challenges.
  • Coworkers motivated by pursuing excellence, rather than the prospect of personal gain.
  • A workplace dedicated to supporting and bettering public safety and government agencies.

 

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
 

Mark43 Glassdoor Company Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Mark43 DE&I Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Mark43
Mark43 CEO photo
Bob Hughes
Approve of CEO

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Engineer (Government Accounts), Mark43

Are you ready to make a difference? Join Mark43 as a Solutions Engineer for Government Accounts and be a part of a team that empowers communities through innovative technology. As a pivotal member of our Sales team, you'll work closely with diverse stakeholders, ensuring our cutting-edge software meets the unique needs of public safety agencies. This remote role allows you to work from anywhere within approved regions, with the expectation of occasional travel to meet clients. You'll dive into business development, collaborating on proposals that showcase the technical brilliance of the Mark43 platform. Your insights will be vital during demos, where you'll demonstrate how our solutions can enhance the operational efficiency of government clients. With over five years of enterprise software sales experience, particularly in the government and public safety sector, you'll navigate technical requirements with ease and finesse. Not only will you engage with key decision-makers, but you'll also help manage deployments, ensuring our clients experience a smooth transition with our software. Your technical writing skills will shine as you articulate complex solutions to non-technical audiences. We're looking for someone self-motivated, detail-oriented, and with a genuine passion for supporting public safety initiatives. At Mark43, you'll find a collaborative environment that celebrates your contributions and values your ideas. Let’s work together to build software that truly matters for first responders and the communities they serve!

Frequently Asked Questions (FAQs) for Solutions Engineer (Government Accounts) Role at Mark43
What are the primary responsibilities of a Solutions Engineer at Mark43?

As a Solutions Engineer at Mark43, your main responsibilities include collaborating on business development efforts, responding to proposals, and delivering in-depth product demonstrations to government clients. You'll also gather technical requirements to support migration and deployment processes, ensuring that our software meets the specific needs of public safety agencies.

Join Rise to see the full answer
What qualifications are necessary for the Solutions Engineer position at Mark43?

To qualify for the Solutions Engineer role at Mark43, candidates should have at least 5 years of experience in enterprise software sales, ideally with a background in government and public safety sectors. Strong technical writing skills, an understanding of the government procurement process, and a BA/BS degree in a relevant field are essential qualifications.

Join Rise to see the full answer
Does the Solutions Engineer role at Mark43 require travel?

Yes, the Solutions Engineer position at Mark43 does require travel. Candidates should be prepared to travel approximately 50-80% of the time alongside Account Executives to meet clients and communicate the technical value of the Mark43 platform effectively.

Join Rise to see the full answer
What makes working at Mark43 unique for a Solutions Engineer?

Working at Mark43 as a Solutions Engineer offers a unique opportunity to contribute to mission-critical software that supports first responders in their community roles. You'll be part of a fast-paced, collaborative environment, where your ideas are valued and where you can expect ample opportunities for career growth.

Join Rise to see the full answer
What kind of support and resources can a Solutions Engineer expect at Mark43?

A Solutions Engineer at Mark43 can expect robust support from a dedicated team. You'll collaborate with various internal departments, including sales and engineering, and receive the necessary training and tools to effectively address technical requirements and ensure successful software deployments.

Join Rise to see the full answer
Common Interview Questions for Solutions Engineer (Government Accounts)
Can you describe a time when you had to adapt a technical solution for a non-technical client?

Certainly! When answering this question, focus on a specific example where you successfully simplified complex technical information. Highlight how you assessed the client's needs, adapted your communication style, and the positive outcome of your efforts to ensure they were informed and comfortable with the solution.

Join Rise to see the full answer
How do you prioritize your tasks when working on multiple projects?

To effectively answer this question, mention techniques like using task management tools or creating to-do lists. Emphasize your approach to prioritizing based on project deadlines, stakeholder urgency, and strategic importance to the business goals at Mark43.

Join Rise to see the full answer
What strategies do you use to gather technical requirements from clients?

Share a step-by-step approach you take, such as conducting thorough needs assessments, asking targeted questions, and employing active listening skills. Highlight how these strategies help you gather comprehensive information that leads to successful software implementations.

Join Rise to see the full answer
How would you explain a complex technical concept to a non-technical audience?

Focus on your communication skills and use an example where you successfully broke down a complex concept. Discuss refining your messaging using analogies or visuals that make the information relatable and easy to understand for a non-technical audience.

Join Rise to see the full answer
Give an example of how you maintained a relationship with a difficult client.

Provide a specific instance where you faced challenges with a client relationship. Emphasize your strategies for maintaining communication, addressing concerns, and building trust over time, showcasing your ability to turn the situation around positively.

Join Rise to see the full answer
In your opinion, what are the key attributes of a successful Solutions Engineer?

Discuss attributes such as strong technical knowledge, excellent communication skills, the ability to work collaboratively, and adaptability. Back up your opinions with examples of how each attribute plays a critical role in the responsibilities of a Solutions Engineer at Mark43.

Join Rise to see the full answer
What experience do you have with government procurement processes?

Highlight your familiarity with government procurement processes, particularly around RFPs and proposals. Discuss any direct experiences where you navigated these processes successfully, ensuring that your insights align well with the role at Mark43.

Join Rise to see the full answer
How do you stay updated on industry trends and emerging technologies?

Discuss your proactive approach to professional development, such as attending industry conferences, participating in online forums, or subscribing to relevant publications. Mention how staying informed helps you tailor your solutions to meet the evolving needs of public safety agencies.

Join Rise to see the full answer
Describe a successful deployment you managed in the past.

Detail a specific deployment that highlights your project management skills. Discuss the initial challenges, your planning process, and how you ensured smooth execution, ultimately resulting in a successful deployment and satisfied clients.

Join Rise to see the full answer
How do you assess and interpret the technical needs of your clients?

Explain your assessment process, such as conducting interviews, gathering documentation, and observing current workflows. Emphasize the importance of understanding client needs to provide tailored and effective solutions as a Solutions Engineer at Mark43.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Posted 14 days ago
Photo of the Rise User
Posted 7 hours ago
Cribl Remote Remote - United States (PST Preferred)
Posted 2 days ago
Photo of the Rise User
Posted 10 days ago
Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
Photo of the Rise User
Posted 3 days ago
Photo of the Rise User
Posted 8 days ago

The Mark43 mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.

20 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 27, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!