BD Agent (BDC)

We are looking for an enthusiastic BD Agent (BDC) (Telemarketer/Receptionist) to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities

• Complete outbound campaigns daily and weekly as assigned.
• Perform designed number of outbound call tasks comparable to, but possible exceeding 150 tasks per day.
• Accept inbound calls and schedule appointments when needed.
• Complete any additional duties as assigned by your supervisor.

• Amenable to work US Timezone
• Excellent verbal and written communication skills
• One year of customer service experience
• Must have their own work from home equipment and has a quiet environment.
• Enthusiastic and Positive Attitude
• Self-motivation
• Proficiency with computers
• Must be able to multi-task
• Must be a solution-oriented problem solver
• Customer Satisfaction focused
• Enthusiastic and positive attitude
• Speed and efficiency
• Ability to type >50 words per minute at a minimum
• Must have a Windows laptop or desktop computer. Minimum system requirement: Intel® Core™ i5 Processor with at least 8GB RAM.

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