Mattel Retail Service Merchandiser PTU - Baytown, TX 77521

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Retail Service at Mattel - where we take pride in being the driving force behind exceptional in-store execution.

With over 50 years of expertise, our Retail Service team works as an extension of our Sales and Marketing teams to bring Mattel’s world-class toys and brands to life at the store level. From merchandising to training and customer service, we are a team of innovators, collaborators, and go-getters. Together, we’re not just meeting expectations—we’re exceeding them.

The Opportunity: 
Are you looking for a role that combines creativity, strategy, and impact? As a Part Time Retail Service Representative, you’ll play a key role in growing Mattel’s business at major retail accounts. You’ll work up to 15-25 hours per week (with additional hours during the exciting holiday season), focusing on merchandising excellence, building partnerships, and driving results.

What Your Impact Will Be: 

• As a Retail Service Representative, your day-to-day responsibilities will include:
• Building and maintaining strong relationships with store management.
• Showcasing Mattel’s iconic brands by setting up eye-catching displays and ensuring shelves are stocked to perfection.
• Negotiating prime in-store placements to drive sales across various departments.
• Leading and training local market associate representatives, ensuring a cohesive and high-performing team.
• Organizing and executing exciting in-store events and demonstrations.
• Providing real-time business insights and serving as the leadership team’s "eyes in the store."
• Representing Mattel as a brand ambassador, sharing our vision and passion for play with customers and retail partners.

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• Relationship builders with strong communication and negotiation skills.
• Tech-savvy, comfortable using iPads and tools like Microsoft Office.
• Detail-oriented, resourceful, and proactive decision-makers.
• Self-motivated, competitive, and results driven.
• Reliable, with a sense of urgency and accountability.

What You'll Need to Bring:

• A high school diploma or GED equivalent (some college preferred).
• Availability to work daytime hours during the week and some weekends based on business needs.
• A valid driver’s license or reliable transportation to get to multiple stores a day.
• The ability to meet physical demands: lifting up to 25 lbs. regularly and up to 50 lbs. occasionally, standing, bending, and climbing ladders up to 12 feet.
• Residency within the assigned territory of Baytown, TX 77521 to ensure coverage of key stores.

We offer limited benefits for this position including mileage reimbursement and a 401K matching program.

The base hourly rate for this position is between $18.50 and $20.25.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights