Sales Development Representative (Remote)

Who we are

Are you ready to join a dynamic team that's transforming the way SMEs manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to small and mid-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance & Accounting Department.

Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team, and contribute to our growth!

Location: Remote

Job Purpose

SDR is responsible for handling inbound and outbound leads, qualifying potential clients, and arranging successful demo meetings for the Business Development Consultants (BDC). This role requires a balance of lead qualification, consultative communication, and technical expertise to ensure high conversion rates.

What you will do in your role

Lead Qualification & Engagement:

• Handle both inbound and outbound leads, assessing their needs and ensuring they meet qualification criteria.
• Generate leads from different channels
• Follow up on marketing-generated leads and ensure they are nurtured through the sales funnel.
• Identify key decision-makers and confirm their interest before scheduling demos.

High-Volume Client Interactions:

• Engage in calls , ensuring effective conversations with potential clients.
• Ask qualifying questions to understand business size, industry, and accounting needs.

Scheduling & Demo Arrangements:

• Successfully schedule a minimum of 100 demo meetings per month for the BDC team.
• Ensure that only qualified and high-potential clients proceed to the next stage.
• Coordinate meeting schedules and provide necessary details to both prospects and BDCs.

Consultative Approach & Needs Analysis:

• Understand client pain points related to bookkeeping, tax compliance (TAX , IFRS ), Els.
• Educate prospects on how the accounting software can streamline financial processes and improve efficiency.

CRM & Data Management:

• Update and maintain lead information in CRM systems ( HubSpot )
• Track call success rates, demo attendance, and lead conversion effectiveness.

Collaboration with Sales & Marketing Teams:

• Work closely with BDC team members to ensure smooth lead handover.
• Provide feedback to the Team Leader on lead quality and common client concerns.

What you will bring to the role

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in sales, minimum of 2-4 years of experience in sales, with at least 2 years in a SaaS company.
• Only Jordanian, Palestinian, Syrian, and Lebanese nationals are eligible to apply
• Fluent in English, with excellent communication and negotiation skills.
• Ability to work independently and as part of a team, by managing multiple clients independently while maintaining professionalism and attention to detail.
• Goal-oriented with a focus on driving sales growth.
• Confident with a passion for creating a great customer experience by catering to their needs and striving for continuous improvement.
• Experience in a Fin-Tech/Accounting company is preferred.

What we offer

If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.

Join our mazeed Family and enjoy:

• A comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives
• An inclusive company culture, and performance bonuses and incentives.
• We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.