Volunteer and Administrative Coordinator

OUR MISSION & VISION

With a vision of a more resilient, interconnected, and compassionate community, Meals on Wheels of Takoma Park/Silver Spring’s mission is to nourish our community. We do this through the preparation and delivery of healthy, delicious meals to our homebound neighbors and other programs that support our community.

OUR CULTURE

In this workplace, we are focused on and guided by our mission and our vision. We are honest, kind, respectful, and encouraging; we communicate openly and directly. There is space for curiosity and innovation. We express a generosity of spirit, understanding that everyone makes mistakes and we learn from our own. We work hard, we pitch in where needed, and we trust that others are working hard, too. Our small, friendly team enjoys working together and supporting one another.

OUR ORGANIZATION & TEAM

Meals on Wheels of Takoma Park/Silver Spring is nothing without its people: about 250 clients each year; 150+ volunteers; 8 staff. Staff are a lively group of dedicated nonprofit professionals, and we work closely to ensure operations run smoothly. As a direct service organization, we are very busy, but we also make room for fun. In a typical day, the morning is punctuated with friendly greetings from our volunteers coming and going as joking, laughter, and wonderful smells from the day’s meal waft in from the kitchen. Afternoons are quieter after meals have been delivered and we focus on our respective projects.  We work hard, and our work is imbued with shared camaraderie.

THE POSITION & RESPONSIBILITIES

The Volunteer & Administrative Coordinator (VAC) plays a critical, central role in the organization. The VAC is the first person volunteers see when they walk in the door and the VAC is welcoming, patient, and empathetic, with a good sense of humor and positive, practical attitude. The VAC works with us 8:30am-1:30pm (25 hours/week) and contributes to the day-to-day success, long-term growth, and welcoming culture of Meals on Wheels. The VAC:

·       Manages kitchen assistants and events volunteers including intake, scheduling, engagement, and recruitment;

·       Manages MOWScheduler, our volunteer database;

·       Covers the front desk 8:30am-1:30pm, prints and posts daily meal count numbers, and maintains phone log;

·       Coordinates our direct mail appeal program and coordinates or manages other programs to be determined based on skills and interests in the areas of fundraising, volunteer outreach/recruitment, survey research, and/or public relations.

·       Strong commitment to the mission of Meals on Wheels

·       Exceptional communication skills; friendly, curious about people, and eager to learn

·       Enjoy working closely with our enthusiastic, vibrant, hardworking team and also able to work independently

·       Deal tactfully with the public and volunteers, maintaining a courteous, helpful manner

·       Familiar with Microsoft365, Outlook, and Sharepoint; adaptable to learn new platforms MOWScheduler, ZippyMeals, and Aplos

·       Bachelors’ degree or higher and/or equivalent work/life experience

·       Minimum 3 years’ office experience, working with nonprofits or volunteers strongly preferred

Benefits including 3 weeks annual paid vacation, 10 days paid sick leave, paid child sick & dependent family leave, FMLA equivalent and other types of leave, professional development and growth opportunities, and more per the Staff Handbook.

HIRING POLICY. Meals on Wheels of Takoma Park/Silver Spring celebrates, supports, and thrives on diversity for the benefit of our staff, clients, and community. We welcome and encourage differences among our people and we are an equal opportunity workplace and an affirmative action employer.

TO APPLY. Apply at https://apply.workable.com/mowtakoma; email your resume and cover letter to mowtakoma@jobs.workablemail.com; or mail your cover letter and resume to Meals on Wheels, 7410 New Hampshire Ave., Takoma Park, MD 20912. No calls or drop-ins, please.