Patient Care Assistant (Front Desk Receptionist)

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant to work at the clinic located in Decatur, GA.

This Assistant’s responsibilities include all duties related to the front-desk and some back-office duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Front Office Responsibilities:

1) Filing of all scanned paperwork daily

2) Fax clinic schedules to physicians for next clinic day.

3) Prepare travel chart weekly

4) Open and distribute mail, daily

5) Print schedule for following clinic day. Verity that all progress notes and super-bills are attached

6) Order office supplies

7) Answer telephone calls, including closed offices at different locations

8) Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension

9) Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given

10) Handle and process billing information daily

11) Handle and process dictation, letters, and physician orders daily

12) Register patients, enter and/or update patient demographics, make copies of vital information

13) Collect co-payments and past due balances from patients at check-in/check-out desk

14) Coordinate and process referral information for managed care patients

15) Process medical records requests

16) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

17) Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record

18) Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

Back Office Responsibilities:

1) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

2) Stock exam rooms with supplies each morning, clean rooms between patients

3) Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted

4) Other tasks as assigned by management

• Must have at least (1) one year of front desk experience, preferably in a medical setting
• Must be comfortable with back-office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• $23/hour