Business development manager - Originals

A WORD ABOUT US

We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 350 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.  

YOUR MISSION

Your primary role as Formats’ Business Development Manager is to provide support to the team’s Business Development and Marketing Director in various tasks, which include exploring potential business opportunities for the Formats, managing existing business relationships, as well as tracking the success of each project. According to the strategic plan, you will play a crucial role in creating new business development opportunities, maintaining client relationships, and following up with potential national and international clients. In addition to managing business offers, you will develop strategic product plans and attend various networking events with the Director to maintain company growth.  

• Work closely with the Business Development and Marketing Senior Director to manage leads, as well as the overall departmental business operations:

• Business Development (Strategy, client relationships, etc.);
• Follow the business opportunities (leads) schedule with the Business Development Coordinator;
• Follow up with clients (telephone, meetings, etc.) in close collaboration with the Business Development Director;
• Communicate effectively to ensure producers and directors are coordinated and up to date regarding new opportunities;
• Collaborate with the Director to produce a referral schedule, which includes business opportunities and actionable items for various stakeholders;
• Conduct local, regional, or national socio-economic studies to assess potential development opportunities and uncover future trends;
• Make suggestions to improve business development processes and help increase the number of opportunities converted into company projects;
• Identify potential partners or suppliers, and initiate strategic missions;
• Use the tools available to ensure key performance indicators are compliant while respecting company rules and procedures;
• Provide development tools to improve existing processes;
• Develop, maintain, improve, and update the business opportunity filing system;
• Review contracts.

• Business relationships with clients:

• Communicate with clients to clarify their needs;
• Collaborate with the Business Development Director to define customer needs, perform needs analysis, and strategize;
• Identify and understand Formats’ targeted business segments, as well as any key players and political representatives involved within these respective communities;
• Establish a meaningful relationship and maintain regular communications with select clients identified by the Business Development Director.

• Develop service offerings/business opportunity management tools:

• Collaborate with the Business Development Director and the assigned project team to prepare strategy presentations to develop proposals that meet the client’s needs, address any issues, and demonstrate how the client’s objectives will be reached;
• Participate in quality control processes used to assess documents and sales tools created by producers and the development team;
• Take part in the creation, improvement, and updating of business opportunity management tools (concept bank, service offerings, various tools).

• Soliciting and prospecting clients:

• Prospect and solicit potential clients on a daily basis, according to the targeted priority markets.  

• University degree (1st Cycle) in business administration, production, economics, marketing or any related field;
• Minimum 7 years of experience in Business Development;
• Strong interpersonal communication skills, both oral and written;
• Mastery of MS Office (Word, Excel, Outlook, etc.) and Google (email, calendar, data storage, etc.);
• Experience in an arts-related industry similar to Moment Factory, such as multimedia environments, audio-visual production, architecture, events, or other;
• Practical skills and experience in international business development;
• Good understanding of Moment Factory’s specific commercial interests;
• Practical skills and experience in creating business opportunities;
• Practical networking experience in various environments, such as trade shows, conferences, and other similar networking platforms;
• Bilingual in French and English, spoken and written;
• Mastery of any other language, an asset.

•   A go-getter attitude and results-oriented approach;
• A passion for corporate business;
• Sales and customer service abilities;
• Independent and full of initiative, able to manage and prioritize sensitive projects and priorities;
• Ability to withstand high-pressure situations and interact with different personality types, at all levels of the enterprise, with diplomacy;
• Ability to adapt to changing work situations, as well as grasp and apply new ideas;
• Top-notch professionalism and customer service aptitudes, as well as judicious and diplomatic manners;
• Efficient and courteous communication skills, which require the utmost integrity when it comes to dealing with other cultures and languages;
• Initiative, reliability, flexibility, rigor, and precision are essential;
• Capable of working with minimum supervision to achieve goals;
• Willingness to stay up to date on industry activities and ability to anticipate upcoming trends;
• General knowledge applicable to the company clients’ fields of interest, an asset.

• Flexible work schedule;
• Availability required outside normal working hours;
• Frequent travelling.

• Hybrid work mode to optimize work-life balance;
• Group insurance benefits for you and your family;
• Wellness account allowing you to claim personal expenses up to $250 per year;
• $110 inspiration account;
• Free access to Dialogue telemedicine service, to quickly respond to your health concerns and those of your family;
• 5 paid sick days per year;
• Personalized training and skills development plan through the MF School;
• Daily meals at lower cost, snacks, and coffee available at all times;
• MF Life Department, a catalyst for employee wellness initiatives (physical, mental health, social activities, etc.).

If you think this position is for you, we invite you to apply now. Unfortunately, we will not be able to follow up with each candidate, so we will only contact the selected individuals. Thank you for considering a career at Moment Factory. We are looking forward to meeting you!