People Operations Specialist

WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.

WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.

WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!

ABOUT THE ROLE

The role of People Operations Specialist is accountable and responsible for driving the people/HR agenda in the region. You will be guiding local teams and providing sound advice and guidance to solve daily HR-related matters. Our People Operations Specialist will be responsible for championing our global and local processes, ensuring any local HR topics are managed in a timely and professional manner. Responsibilities include:

• Managing the full employee life cycle and delivering across all areas of HR, enabling local management to build a high-performance culture 

• Leading the local recruitment as well as onboarding to attract and retain top talent 

• Working closely with payroll to ensure an accurate payroll process 

• Establishing and driving effective performance management, reward, and recognition strategies that facilitate, support, and maintain a high-performance culture 

• Driving organizational change, people development, career development, and compensation processes to support the attraction and retention of key staff 

• Continuously partnering with the business stakeholders to gain a comprehensive understanding of the people's needs and meet competitive goals and expectations 

• Leading the development and implementation of objectives and initiatives, locally, to offer best-in-class HR Service delivery that is aligned with Group strategy 

• Effectively partnering with Senior Management team members and other Group stakeholders to design, refine, and implement innovative people strategies/solutions 

• Ensuring compliance with local labour laws and other regulations and managing sensitive/highly confidential information with the utmost discretion 

• Acting as an ambassador for our organization’s values; leading the culture and organizational transformation - applying effective change management strategies where required 

• Self-lead learning, keeping abreast of international best practices at all times, and ensuring consistency to group policy, wherever local labour law doesn't supersede 

• Continuously seek to identify insights and other factors that may impact the business, identify solutions, and improve/automate current practices to ensure continual improvement 

• Proven track record operating in a busy HR / People function across multiple areas of HR (i.e. Employee Relations, Engagement, L&D, Talent Acquisition etc.) 
• Agile, flexible and responsive approach to work 
• High focus on achievement and results delivery 
• Exceptional communication, interpersonal, and decision-making skills with the ability to engage and motivate others  
• Persuasive communicator with strong stakeholder management skills and the ability to convince, influence and persuasively articulate a value proposition 
• Adept to problem-solving and conflict resolution and a client-centric approach to solution-selling 
• A proven track record of structuring and managing complex negotiations to successful closure and execution 
• Strong analytical and critical thinking skills and great attention to detail; able to provide meaningful reporting and narrative on market insights  
• Extensive knowledge of HR policies and systems and local Labour Law 
• Previous experience within a tech environment, startup, rapidly-scaling business and/or in a matrix organisational structure would be a distinct advantage 
• At least 5 years’ experience in the field of Human Resources or a comparable role 

• Family Medical and Health insurance
• Paid time off
• Flat hierarchies and short decision-making paths
• Cooperation in a highly motivated, young, international team spread across 3 continents
• An attractive location in a creative and modern office in Cairo