Senior Manager, Employee Listening

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Sr. Manager of Employee Listening has a critical role to play in this journey. The People Team is currently focused on building an organization that can continue to scale at the pace of MongoDB, as well as integrating our Leadership Commitment framework into our culture and talent ecosystem. The Commitment defines expectations for every person at MongoDB, including our people leaders, and these expectations collectively define our culture. The Sr. Manager of Employee Listening will work to continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and also embeds the Leadership Commitment into our listening strategy. The role will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools.

This role is a part of the Culture, Talent and Development Team, a Center of Excellence on the People Team. The Culture, Talent and Development team is responsible for sustaining and growing our culture and employees through leadership development and learning, talent management processes, organization development, engagement, and inclusion. 

Job Responsibilities include but are not limited to:

• Support the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to Review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools
• Support global action planning programs and initiatives, as needed
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly
• Manage relationships with the stakeholders across all levels, and ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies

 Required Qualifications:

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data.
• Excellent analytical and problem-solving skills with a strong attention to detail
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments
• Excellence in written communication and project documentation
• Excellence in communicating and presenting
• Demonstrated track record and exceptional judgment handling sensitive data

Preferred qualifications:

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field
• Experience using AI to support both qualitative and quantitative people data
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau
• Proficiency with other survey vendors recommended

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID #4253059893