Human Resources Coordinator

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help. 

The People Operations Team is responsible for the behind the scenes processes, systems, & compliance within Human Resources.

The People Operations Coordinator is an integral part of the People (HR) Team. Reporting to the People Operations Partner, this role will be responsible for ensuring that the day to day administrative, system management and processes relating to the employee lifecycle are executed and running smoothly. This individual will serve as a point of contact for general people inquiries, leave management, benefits administration and system support.

This is a great opportunity for someone to develop their skills and career in all aspects of Human Resources.

• People Administration – providing support and assistance to the People Operations Team with all administration and paperwork throughout the employee life cycle across the US
• Benefits Administration – responsible for the administration of MOO’s benefits programs in the US including supporting open enrollment efforts (reporting, education, set up of benefits and communication), day to day benefits administration and benefits compliance
• New Starter Onboarding - working with the wider People Team to build a good rapport with all new starters from when they are offered the role to when they start at MOO including preparing all documentation, email correspondence and running the new starter orientations
• Data Integrity - ensure that all databases and trackers are updated at all times and that  information on all staff is accurate. Conduct regular data audits to capture and correct any potential discrepancies
• Leavers - managing the leaver process and conducting exit interviews 
• HR Information Systems - providing advice and support on the HR systems (ADP, Bamboo, 15Five, CultureAmp, Spoke) to employees, managing mass changes via data imports and running adhoc reports as required and maintain/updating system processes as needed (benefits, onboarding, etc.)
• Payroll Administration – serve as a liaison between the People Team and Payroll to ensure any changes or leaves are communicated and reviewed with Payroll

• Employee Experience Management - administration surveys relating to onboarding, first 90 days of employment, exits and engagement
• HR Programs - supporting the People team with projects for example, onboarding, pay review, performance management, inclusion & diversity, candidate experience and other projects
• Leave Management- Support in the management and communication of leaves of absence such as (FMLA, ACA, STD, State Leaves, Etc.)
• Ad-hoc project work

• Proven experience in an HR Administration Role
• Proven experience with benefits management

• Excellent verbal, written and presentation skills
• At least 1 year experience in HRIS systems such as ADP or a similar equivalent system with the ability to effectively ensure data integrity

• A good understanding of Microsoft Office and Google applications specifically excel
• An incredible eye for detail - you make sure all the i's are dotted and the t's crossed!
• Curious learner- someone who goes the extra mile to better understand and self-educate on areas that they may not be familiar with
• A good sense of fun and willingness to learn
• You are process orientated, love getting into the detail, and enjoy sweating the small stuff
• You have experience in project work, showing initiative and proactivity
• You have heaps of enthusiasm, diplomacy and patience
• A sense of urgency and confident working in an ever changing environment

• Bilingual (English & Spanish)

What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.

That’s why we offer 22 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.