Trial Success Manager
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof-of-concept (POC) process impacting both trial conversion as well as the long-term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre- and post-sales teams as well as external stakeholders. This is a high-profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.
What You'll Do:
- Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
- Partner in developing and implementing key goals, objectives, and success criteria for each trial
- Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
- Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
- Create and deliver effective onsite and web-based training and best practice presentations
- Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
- Communicate updates on major milestones and keeps all stakeholders informed of progress
What We're Looking For:
- 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
- Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
- Project management experience (PMP preferred)
- Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
- Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
- Bachelor's Degree or equivalent experience
- Ability to travel ~20%
- French or Spanish speaking a plus
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
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By
Motive
Motive provides technology to enhance safety, productivity, and profitability for over 120,000 businesses in various industries, while fostering a culture of excellence and inclusivity for impactful work.
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