Netsuite Business Operations Analyst

MotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

The role:

At MotorK, the ERP and Business Operations Analyst plays a pivotal role in enhancing and maintaining the company's invoicing  systems to optimize business processes and support data-driven decision-making. This role is critical in ensuring seamless operations across various departments, contributing directly to the efficiency and effectiveness of MotorK's customer operations.

• Strong understanding of CRM and ERP systems, preferably with specific knowledge relevant to MotorK's tools (Salesforce, Netsuite, Dealhub).
• Understanding of subscription management principles and systems.
• Ability to analyze complex data and processes, identifying opportunities for optimization and efficiency gains.
• Excellent problem-solving skills, capable of addressing and resolving system issues effectively.
• Communication: Strong communication skills, with the ability to convey technical information clearly to non-technical stakeholders.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• At least 3 years of experience in ERP systems analysis or a similar role.

What you will do:

• Analyze and optimize invoicing systems functionalities to support business requirements, ensuring efficient and effective process flows.
• Provide ongoing support to ERP (Netsuite) and other related system (ie. Dealhub) users, resolving issues promptly to minimize business disruptions.
• Develop comprehensive documentation for invoicing processes and systems, and conduct training sessions for users to enhance system understanding and utilization.
• Work closely with other teams to identify and implement ERP system enhancements, contributing to continuous improvement initiative

Work pattern and location

• 40 hours a week, Permanent Contract 
• Monday to Friday 
• Hybrid - office based in Milan

Benefits

• Meal Vouchers (€7 per working day)
• Individual training paths
• Opportunity to develop and move within the company
• National and international mobility options 
• Yearly team activities
• Company discounts

What you can expect from the recruitment process: 

1. HR interview
2. Hiring manager interview
3. Technical interview
4. C-level interview 

MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.