Customer Success Expert

Join Our Team as a Customer Success Expert!

Are you passionate about delivering exceptional customer service and building meaningful relationships? At Mozio, we're looking for a dedicated Customer Success Expert to ensure our customers, service providers, and partners experience the highest level of support.

In this role, you'll be the go-to person for handling customer inquiries via phone and email, resolving issues efficiently, and exceeding expectations at every turn. Your mission will be to make every customer feel like part of the Mozio family, always delivering service with a smile.

• Excellent communication skills in English (B2 level or higher).

• A minimum of 2 years of customer support experience.
• Proficiency in an additional language (Spanish, French, Italian, German, Chinese, or Portuguese) is a big plus!

• A 100% remote position – work from anywhere in the world!

• A competitive salary in USD.
• Flexible working arrangements as a contractor.
• Opportunities for growth and career advancement in a fast-growing company.

Job Details:

• Full-time: 5 days a week (including weekends), 8 hours per day.
• You’ll need a reliable laptop, smartphone, high-speed internet, and a backup plan for both.

At Mozio, we believe in empowering our team to succeed and offering a supportive work environment. If you’re ready to take on a new challenge and meet our tech requirements, we’d love to hear from you!

Submit your application today – we look forward to getting to know you!