Senior Associate, Middle Office Operations, SMO

Experience something Brilliantly Different with a career with MUFG Investor Services.   

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

#LI-Hybrid

• Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.
• Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
• Additional responsibilities can include operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations
• Ensure client SLA’s are strictly adhered to
• Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors
• Ownership, management and resolution of all client & internal client queries
• Develop and maintain relationships with client service teams & hedge fund clients
• Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service
• Ensure all professional relationships internal and external are maintained at the highest level
• Business Continuous Improvement is a core part of the job. We are constantly striving to analyze our processes through the use of Kaizen. The goal is to create efficiencies and then take on more work in the same amount of time
• Assist in the new clients’ onboarding processes

• University degree in Finance, Accounting, Math, or an equivalent combination of education and related work experience
• some experience of working with reconciliation within Fund Administration or Asset Management (not relevant for Junior Roles)
• Strong understanding of securities such as equities, bonds, forwards, futures, options & OTC products essential
• Awareness of the needs of clients and an ability to deliver an excellent client service
• An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes
• Excellent communication and interpersonal skills
• Proven investigative, analytical and problem-solving skills

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career. 

MUFG is an equal opportunity employer.