Site Operations Coordinator

We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

In this exciting career opportunity, you will support a range of maintenance and construction related activities across the NRMA EV charger fleet, including fault monitoring and coordination of associated repairs and maintenance as required. Data collection, maintenance and reporting are central to the role along with administrative support to Operations and Delivery for purchasing and supplier management.

You will be comfortable coordinating directly with field resources, manufacturers, suppliers and internal staff to ensure network faults are investigated and resolved within SLA’s and develop, produce and present site performance reporting, contractor performance reports, scope of works documents and other operational documents as required.

This role is ideally located in Smithfield but could be accommodated in Sydney Olympic Park with flexible / hybrid working.

What You'll Do

• Respond to fault and network queries from NRMA business divisions in an informed and timely manner
• Drafting and distribution of work orders / scope documents
• Provide administrative project support to Delivery as required for greenfield sites
• Monitor the NRMA charging network and respond appropriately to faults.
• Co-ordination of scheduled and reactive maintenance programs

What You'll Bring

• Proficient and methodical in troubleshooting and problem solving.
• Excellent written and verbal communication skills
• Experience in producing high quality documentation
• Proven time management and organisational skills, with the ability to work well under pressure of multiple deliverables within tight deadlines.
• Intermediate level skills in Excel, Word and Outlook
• Previous experience in managing field contractors would be advantageous
• Previous experience in monitoring active network elements in either EV, electrical or telecommunications assets would be advantageous

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.