Member Services Specialist -- Los Angeles

*******REMOTE position. You must live in Los Angeles, CA.

About Next|Health

Next Health is a leader in the health optimization and longevity industry, dedicated to revolutionizing wellness through advanced medical solutions and cutting-edge technology. We offer a comprehensive approach to health that includes hormone replacement, IV therapy, aesthetics, and more. Our mission is to empower individuals to achieve their healthiest, most vibrant selves.

Your Impact

As the Appointment Coordinator at Next Health, you will be pivotal in managing and organizing appointments, ensuring efficient schedules, and facilitating effective communication with clients to confirm and adjust appointments as needed.

Job Description

As the Appointment Coordinator, your responsibilities will include:

Coordinating and managing appointments, ensuring optimal organization of schedules.

Communicating with clients to confirm and, if necessary, reschedule appointments.

Ensuring smooth coordination to enhance the overall efficiency of our operations.

Providing excellent customer service and patient education.

What to Expect

In this role, you can expect to:

Take charge of coordinating and managing appointments effectively.

Engage with clients to confirm and adjust appointments as needed.

Contribute to the seamless functioning of our health optimization services.

What You’ll Bring

We're seeking someone who has:

Experience processing inbound calls

Proven experience in coordinating and managing appointments, preferably in a healthcare setting.

Strong organizational and communication skills.

The ability to ensure efficient scheduling and coordination of appointments.

A commitment to contributing to the overall success of our health optimization services.

Bilingual, Spanish peaking preferred.

Our Culture & Perks

We're a values-driven healthcare organization that prioritizes compassion, integrity, and excellence. We offer:

Competitive salary and benefits package.

Flexible work hours and remote work options.

Opportunities for professional growth and development.

A supportive and inclusive work environment.

Expected Compensation

The expected compensation for this position is competitive, ranging from $21.00 per hour along with additional benefits. Actual pay may vary based on individual factors, skills, and experience. The complete compensation package will be discussed in detail upon receiving an offer of employment.

We are an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.